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For Companies At a Glance
- Tasks: Engage and assist customers, ensuring a fantastic shopping experience.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth.
- Benefits: Enjoy competitive pay, bonuses, discounts, and flexible uniforms.
- Why this job: Be part of an exciting team that values passion and customer connection.
- Qualifications: Team player with excellent customer service skills and a desire to learn.
- Other info: Flexible hours, including weekends, and opportunities for development across Europe.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team! MAJOR ACCOUNTABILITIES: Achieve personal KPI and contribute to overall store performance. Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering to leaving the store. Help to ensure the store remains as commercial as possible following company guidelines. Adhere to company policies and procedures. Maintain health, safety, and environmental standards in the store. Perform other duties as required by the management team. REQUIREMENTS FOR SUCCESS: Be a team player. Demonstrate excellent customer service skills. Have a passion for retail and sales. Desire to learn and grow. Ability to perform basic maths and retail operational processes. Effective communication skills. Flexible work schedule including weekends and holidays. ADDITIONAL BENEFITS: Competitive compensation. Potential to earn more through our Retail Bonus Scheme. Great development opportunities. Inclusive working environments across all our European locations. Generous staff discount. Project involvement across our European region. Flexible uniform package. #J-18808-Ljbffr
Retail Associate (24 hours, 5 months fixed term) - Gunwharf Quays employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (24 hours, 5 months fixed term) - Gunwharf Quays
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Understanding their mission and the specific products they offer will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can deliver total satisfaction from the moment they enter the store.
✨Tip Number 3
Be ready to discuss your previous retail experiences and how they relate to the role. Highlight any achievements in meeting KPIs or enhancing customer satisfaction, as this will show your potential value to the team.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours, including weekends and holidays. This is crucial for retail roles, and showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Retail Associate (24 hours, 5 months fixed term) - Gunwharf Quays
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Highlight your passion for sportswear and how it aligns with their values in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant retail skills. Use specific examples that demonstrate your ability to engage and satisfy customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your desire to be a brand ambassador and how you can contribute to the store's performance.
Highlight Teamwork Skills: Emphasise your ability to work as part of a team. Provide examples of past experiences where you successfully collaborated with others to achieve common goals.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail and sales during the interview. Share specific examples of how you've engaged with customers in the past and what excites you about working in a retail environment.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer, as this will showcase your ability to deliver total customer satisfaction, which is crucial for the role.
✨Be a Team Player
Highlight your experience working in teams and how you contribute to a positive team dynamic. New Balance values collaboration, so be ready to share how you support your colleagues and work towards common goals.
✨Understand the Brand
Research New Balance and understand its values, products, and market position. Being knowledgeable about the brand will help you answer questions confidently and demonstrate that you're a true brand ambassador.
