Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage and assist customers while achieving personal and store performance goals.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth and teamwork.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and flexible uniforms.
- Why this job: Be part of an inclusive team that values your passion for retail and customer service.
- Qualifications: Team player with customer service skills and a desire to learn; flexible schedule required.
- Other info: Opportunities for development and involvement in projects across Europe.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- To achieve personal KPIs and contribute to overall store performance.
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
- Help to ensure the store remains as commercial as possible following company guidelines.
- Adhere to company’s policies and procedures.
- Responsible for maintaining health, safety, and environmental standards in store.
- Perform other duties as required from the management team.
REQUIREMENTS FOR SUCCESS:
- Team Player.
- Demonstrate customer service skills.
- A passion for retail and sales.
- Desire to learn.
- Ability to perform basic maths and general retail operational processes.
- Effective communication skills.
- Flexible work schedule including weekends and holidays.
ADDITIONAL BENEFITS:
- Competitive compensation.
- Potential to earn more through our Retail Bonus Scheme.
- Great development opportunities.
- Inclusive working environments across all our European locations.
- Generous staff discount.
- Project involvement across our European region.
- Flexible uniform package.
Retail Associate (20 hours) - Glasgow employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (20 hours) - Glasgow
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Being able to speak passionately about their products and how they fit into the lifestyle of customers will set you apart during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Tip Number 3
Demonstrate your flexibility and willingness to work varied hours, including weekends and holidays. Be ready to discuss your availability openly, as this is crucial for retail positions.
✨Tip Number 4
Prepare to discuss your teamwork experiences. Retail is all about collaboration, so think of instances where you worked effectively within a team to achieve goals or improve store performance.
We think you need these skills to ace Retail Associate (20 hours) - Glasgow
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Highlight your passion for sportswear and how it aligns with their values in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail and customer service. Emphasise any achievements related to sales or customer satisfaction that demonstrate your ability to meet KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have engaged customers in previous roles and your desire to be a brand ambassador.
Highlight Teamwork Skills: Since being a team player is crucial, include examples of how you've successfully worked in teams in the past. This could be through collaborative projects or achieving common goals in a retail environment.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share specific examples of how you've engaged with customers in the past and what excites you about working in a retail environment.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer, as this will showcase your ability to deliver total customer satisfaction, which is crucial for the role.
✨Be a Team Player
Highlight your experience working in teams. Discuss how you contribute to team goals and support your colleagues, as New Balance values collaboration and teamwork in their stores.
✨Understand the Brand
Research New Balance and understand their brand values and mission. Be ready to explain why you want to be a part of their family and how you can embody their brand ambassador spirit.
