At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in our retail store.
- Company: Join the New Balance family, a growing sportswear brand with a vibrant culture.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Other info: Flexible hours, inclusive work culture, and opportunities across Europe.
- Why this job: Be a brand ambassador and make a real impact in a fun retail environment.
- Qualifications: Team player with customer service skills and a passion for retail.
The predicted salary is between 12 - 14 £ per hour.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that are required from the management team
REQUIREMENTS FOR SUCCESS
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (16 hours) - Bicester employer: New Balance
At New Balance, we pride ourselves on being more than just a sportswear brand; we are a family that values growth and development. As a Retail Associate in Bicester, you will enjoy a competitive compensation package, the potential to earn through our Retail Bonus Scheme, and generous staff discounts, all within an inclusive work environment that fosters personal and professional growth. Join us to be part of a dynamic team where your passion for retail and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Associate (16 hours) - Bicester
✨Tip Number 1
Get to know the brand! Before your interview, dive into New Balance's history and values. This will help you connect with the team and show that you're genuinely interested in being a part of their family.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories will highlight your passion for retail and your ability to engage with customers.
✨Tip Number 3
Be ready to showcase your teamwork! Retail is all about collaboration, so come prepared with examples of how you've worked well in a team. This will demonstrate that you’re a great fit for their inclusive working environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the New Balance team and ready to contribute to their journey.
We think you need these skills to ace Retail Associate (16 hours) - Bicester
Some tips for your application 🫡
Show Your Passion:Let your love for retail and customer service shine through in your application. We want to see how excited you are about joining our team and being a brand ambassador for New Balance!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for team players with great communication skills, so don’t be shy about showcasing those!
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to work with us specifically. Share any personal experiences that connect you to our brand and how you can contribute to our store's success.
Apply Through Our Website:For the best chance of joining our incredible team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at New Balance
✨Know the Brand
Before your interview, take some time to research New Balance. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in becoming a part of their family.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This is crucial for a Retail Associate role, so be ready to share these stories!
✨Demonstrate Team Spirit
Since being a team player is key for this position, think of instances where you collaborated successfully with others. Highlight your ability to work well in a team environment and how you contribute to achieving common goals.
✨Be Ready for Role-Play
You might be asked to participate in a role-play scenario during the interview. Practice engaging with a 'customer' and demonstrating your sales techniques. This will help you showcase your passion for retail and your ability to connect with consumers right off the bat.
