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- Tasks: Engage and excite customers while delivering top-notch service in a vibrant retail environment.
- Company: Join the New Balance family, a growing sportswear brand with a passion for teamwork.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Why this job: Be a brand ambassador and make a real impact in a fun, inclusive team.
- Qualifications: Customer service skills, a passion for retail, and a team player attitude.
- Other info: Flexible work schedule and opportunities to get involved in exciting projects across Europe.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES
- To achieve personal KPI and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties are required from the management team
REQUIREMENTS FOR SUCCESS
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
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Retail Associate (12 hours) - Leeds employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (12 hours) - Leeds
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with New Balance's products and values. This way, when you walk into that interview, you can show your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in-store. Role-play scenarios with friends or family to get comfortable with delivering excellent service and handling different situations.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Retail is all about collaboration, so prepare examples of how you've worked well in a team before. This will help demonstrate that you're a great fit for the New Balance family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our incredible team and are ready to embark on this journey with us.
We think you need these skills to ace Retail Associate (12 hours) - Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you genuinely love working with customers and can be a true brand ambassador for New Balance.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific examples of how you've engaged and excited customers in previous roles – we love seeing that!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at New Balance
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions confidently but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you engaged with customers, resolved issues, or went the extra mile. This will demonstrate that you have the skills to deliver total customer satisfaction.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you can contribute to achieving personal and store KPIs. This shows that you understand the business side of retail and are ready to make an impact.
✨Emphasise Teamwork and Flexibility
Since being a team player is crucial for this role, think of instances where you worked well in a team. Also, be open about your flexible schedule, including weekends and holidays, as this is important for retail positions.