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For Companies At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in-store.
- Company: Join the New Balance family, a growing sportswear brand.
- Benefits: Competitive pay, retail bonus scheme, generous staff discount, and development opportunities.
- Why this job: Be a brand ambassador and make a real impact in retail.
- Qualifications: Team player with customer service skills and a passion for retail.
- Other info: Flexible hours and an inclusive environment across Europe.
Overview
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
Major Accountabilities
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required by the management team
Requirements for Success
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
Additional Benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Sporting Goods Manufacturing
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Retail Associate (12 hours) - Glasgow employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (12 hours) - Glasgow
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into New Balance's history, values, and products. This way, you can show your passion and knowledge during the chat, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers. Role-play with a friend or family member to get comfortable with handling different situations, so you can deliver that top-notch service we all love.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Retail is all about collaboration, so come prepared with examples of how you've worked well in a team before. This will help us see how you can contribute to our store's success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our incredible team at New Balance. Let's make it happen!
We think you need these skills to ace Retail Associate (12 hours) - Glasgow
Some tips for your application 🫡
Show Your Passion: Let your love for retail and customer service shine through in your application. We want to see how excited you are about joining our team and being a brand ambassador for New Balance!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for team players with great communication skills, so don’t be shy about showcasing those!
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to work with us specifically. Share any personal experiences that relate to our values and how you can contribute to our store's success.
Apply Through Our Website: For the best chance of joining our incredible team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at New Balance
✨Know the Brand
Before your interview, take some time to research New Balance. Understand their values, mission, and what sets them apart in the sportswear industry. This will not only show your genuine interest but also help you connect your personal experiences with the brand's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to engage and excite customers, which is key for this role.
✨Demonstrate Team Spirit
As a Retail Associate, being a team player is crucial. Be ready to discuss how you've collaborated with others in previous roles. Share specific instances where teamwork led to success, as this will highlight your ability to contribute positively to the store environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.