Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage and assist customers while achieving personal and store performance goals.
- Company: Join New Balance, a family-oriented sportswear brand focused on growth and community.
- Benefits: Enjoy competitive pay, a bonus scheme, generous discounts, and flexible uniforms.
- Other info: Flexible work schedule including weekends and holidays; great opportunities for growth.
- Why this job: Be part of an exciting team that values customer satisfaction and personal development.
- Qualifications: Must be a team player with customer service skills and a passion for retail.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company\’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties are required from the management team
REQUIREMENTS FOR SUCCESS:
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
#J-18808-Ljbffr
Retail Associate (12 hours) - Flimby employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (12 hours) - Flimby
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Understanding their mission and the specific products they offer will help you engage more effectively with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently, ensuring you can deliver total customer satisfaction as expected in the role.
✨Tip Number 3
Be ready to discuss your previous retail experiences and how they relate to the responsibilities of a Retail Associate. Highlight any achievements or KPIs you've met in past roles to showcase your ability to contribute to store performance.
✨Tip Number 4
Show your flexibility and willingness to work varied hours, including weekends and holidays. Being open about your availability can make you a more attractive candidate, as it aligns with the store's operational needs.
We think you need these skills to ace Retail Associate (12 hours) - Flimby
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance's values and mission. Highlight your passion for sportswear and how it aligns with their brand ethos in your application.
Tailor Your CV: Emphasise your customer service experience and any relevant retail skills. Use specific examples that demonstrate your ability to engage and excite customers, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the brand. Mention your desire to be a brand ambassador and how you can contribute to the store's performance.
Highlight Teamwork Skills: Since being a team player is essential for this role, include examples of how you've successfully worked in teams in previous jobs or experiences. This will show your potential fit within their team-oriented culture.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share specific examples of how you've engaged with customers in the past and what excites you about working in a retail environment.
✨Demonstrate Customer Service Skills
Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond for a customer, as this will highlight your ability to deliver total customer satisfaction, which is crucial for the role.
✨Be a Team Player
New Balance values teamwork, so be ready to talk about your experiences working in a team. Highlight how you contribute to group success and how you handle conflicts or challenges within a team setting.
✨Understand the Brand
Familiarise yourself with New Balance's brand values and products. Being able to discuss their mission and how you can embody their brand ambassador role will show your commitment and alignment with their goals.