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- Tasks: Engage and assist customers while achieving personal and store performance goals.
- Company: Join New Balance, a family-oriented sportswear brand committed to growth and teamwork.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and flexible uniforms.
- Why this job: Be part of an exciting team that values customer satisfaction and personal development.
- Qualifications: Must be a team player with customer service skills and a passion for retail.
- Other info: Flexible work schedule including weekends and holidays; great opportunities for growth.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador, as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- Achieve personal KPIs and contribute to overall store performance.
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store.
- Help to ensure the store remains as commercial as possible following company guidelines.
- Adhere to company policies and procedures.
- Maintain health, safety, and environmental standards in the store.
- Perform other duties as required by the management team.
REQUIREMENTS FOR SUCCESS:
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (12 hours, 3 months fixed term) - Leeds employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (12 hours, 3 months fixed term) - Leeds
✨Tip Number 1
Familiarise yourself with New Balance's brand values and product range. Understanding their mission and the specific products they offer will help you engage with customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can provide exceptional service from the moment a customer walks in.
✨Tip Number 3
Be ready to showcase your teamwork abilities. Think of examples from past experiences where you successfully collaborated with others, as this is crucial for contributing to the overall store performance.
✨Tip Number 4
Demonstrate your flexibility and willingness to learn during any interactions. Highlighting your adaptability to work weekends and holidays, along with your eagerness to grow within the company, will make you a standout candidate.
We think you need these skills to ace Retail Associate (12 hours, 3 months fixed term) - Leeds
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Balance as a brand. Highlight your passion for sportswear and how you can embody their values in your application.
Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant retail experience. Use specific examples that demonstrate your ability to engage and satisfy customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention your desire to be a brand ambassador and how you can contribute to the store's performance.
Highlight Teamwork and Flexibility: Emphasise your ability to work as part of a team and your flexibility regarding working hours. This is crucial for a retail position, especially during weekends and holidays.
How to prepare for a job interview at New Balance
✨Show Your Passion for Retail
Make sure to express your genuine love for retail during the interview. Share experiences where you've gone above and beyond for customers, as this aligns with the company's desire for brand ambassadors.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to engage and educate customers, which is crucial for delivering total customer satisfaction.
✨Be a Team Player
Emphasise your teamwork skills by discussing past experiences where you collaborated effectively with colleagues. New Balance values team dynamics, so showcasing your ability to work well with others will be beneficial.
✨Understand the Brand
Research New Balance and its values before the interview. Being knowledgeable about the brand will help you answer questions more confidently and demonstrate your commitment to being a part of their family.
