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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support store performance.
- Company: Join a leading retail brand with a vibrant team culture.
- Benefits: Competitive pay, bonus potential, generous discounts, and development opportunities.
- Other info: Flexible hours and inclusive work culture across Europe.
- Why this job: Be part of a dynamic retail environment and enhance your skills.
- Qualifications: Team player with a passion for retail and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Major Accountabilities
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties that are required from the management team
Requirements for Success
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
Additional Benefits
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (10 hours) - London O2 employer: New Balance
Contact Detail:
New Balance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate (10 hours) - London O2
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, let your passion for retail shine through!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills.
✨Tip Number 3
Dress the part! Make sure you look smart and professional, but also reflect the brand's style. First impressions matter, and we want you to stand out for all the right reasons!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Associate (10 hours) - London O2
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us see your enthusiasm for retail and sales shine through. Share any relevant experiences or stories that highlight your love for customer service and how you’ve gone the extra mile to ensure satisfaction.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills in customer service, teamwork, and communication, as these are key for us at StudySmarter. A tailored application shows us you’re genuinely interested!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences without getting lost in lengthy paragraphs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at New Balance
✨Know Your KPIs
Before the interview, familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you’ve met or exceeded KPIs in past roles, as this shows your understanding of what drives store performance.
✨Customer Journey Insights
Think about the customer journey from entry to exit. Prepare examples of how you've delivered exceptional customer service in previous positions. This will demonstrate your commitment to total customer satisfaction, which is crucial for the role.
✨Show Your Team Spirit
Retail is all about teamwork! Be prepared to share experiences where you collaborated with colleagues to achieve a common goal. Highlighting your ability to work well with others will resonate with the interviewers.
✨Flexibility is Key
Since the role requires a flexible schedule, be honest about your availability. If you can work weekends and holidays, mention it! This shows your willingness to adapt and meet the needs of the store.