At a Glance
- Tasks: Engage and excite customers while delivering top-notch service in a vibrant retail environment.
- Company: Join the New Balance family, a growing sportswear brand with a passion for teamwork.
- Benefits: Competitive pay, bonus potential, generous staff discounts, and great development opportunities.
- Other info: Flexible work schedule and opportunities to get involved in exciting projects across Europe.
- Why this job: Be a brand ambassador and make a real impact in a fun, inclusive atmosphere.
- Qualifications: Customer service skills, team player mentality, and a passion for retail.
The predicted salary is between 10 - 12 £ per hour.
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES
- To achieve personal KPIs and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties as required from the management team
REQUIREMENTS FOR SUCCESS
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS
- Competitive compensation
- Potential to earn more through our Retail Bonus Scheme
- Great development opportunities
- Inclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible uniform package
Retail Associate (8 hours) - Leeds employer: New Balance
At New Balance, we pride ourselves on being more than just a sportswear brand; we are a family that values growth and development. As a Retail Associate in Leeds, you will enjoy a competitive compensation package, the potential to earn through our Retail Bonus Scheme, and generous staff discounts, all within an inclusive work environment that fosters personal and professional growth. Join us to be part of a dynamic team where your passion for retail and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Associate (8 hours) - Leeds
✨Tip Number 1
Get to know the brand! Before your interview, dive into New Balance's history and values. This will help you connect with the team and show that you're genuinely interested in being a part of their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage and excite customers. Role-playing with a friend can help you feel more confident when it comes to delivering total customer satisfaction.
✨Tip Number 3
Be ready to showcase your passion for retail! During your chat, share stories about your previous experiences and how they’ve shaped your desire to work in a vibrant retail environment like New Balance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team!
We think you need these skills to ace Retail Associate (8 hours) - Leeds
Some tips for your application 🫡
Show Your Passion:Let your love for retail and customer service shine through in your application. We want to see how excited you are about joining our team and being a brand ambassador for New Balance!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for team players with great communication skills, so don’t be shy about showcasing those!
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to work with us specifically. Share any personal experiences that relate to our values and how you can contribute to our store's success.
Apply Through Our Website:For the best chance of joining our incredible team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at New Balance
✨Know the Brand
Before your interview, take some time to research New Balance. Understand their values, mission, and what sets them apart in the sportswear industry. This will not only help you answer questions more effectively but also show your genuine interest in becoming a part of their family.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to satisfy a customer or resolved a challenging situation. This will demonstrate your ability to engage and excite customers, which is crucial for this role.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would approach a customer who seems unsure or needs assistance. This will highlight your communication skills and your ability to educate and entertain consumers, aligning with what New Balance is looking for.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
