At a Glance
- Tasks: Deliver outstanding customer experiences and manage stock efficiently in a vibrant retail environment.
- Company: Join New Balance, a growing brand with a focus on teamwork and development.
- Benefits: Competitive pay, retail bonus potential, generous staff discounts, and great development opportunities.
- Other info: Flexible hours, inclusive culture, and opportunities for project involvement across Europe.
- Why this job: Be part of a dynamic team and enhance your retail skills while making an impact.
- Qualifications: Passion for retail, strong communication skills, and a desire to learn.
The predicted salary is between 18900 - 23100 £ per year.
Experteer Overview In this Retail Associate role at New Balance, you help deliver outstanding in-store experiences by educating customers about product features and benefits and ensuring accurate stock handling.
You'll work closely with the team to keep the floor organized, support stock transfers, and protect company assets.
You'll engage customers from entry to checkout, promoting store promotions and price accuracy.
This is an opportunity to contribute to a growing brand through hands‑on product knowledge, stockroom operations, and a collaborative, development-focused environment.
- Pay / Benefits
- Provide superior product knowledge and service techniques to meet customer stock needs
- Develop product knowledge to educate customers on features and benefits
- Assist with measuring and fitting customers to NB products, communicate promotions and pricing
- Keep floor area neat and organized; handle stock and inventory tasks like labeling and price marking
- Organize and replenish sales floor to maximize selling opportunities
- Complete stock transfers, RTVs, and cycle counts
- Protect company assets by greeting customers, handling security tags, reporting shrinkage and security violations
- Perform other duties as required
- Tasks
- Team Player
- Demonstrate customer service skills
- A passion for retail, sales and stockroom operations
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- Effective communication skills
- Proven organisational skills
- Flexible work schedule including weekends and holidays
- Ability to work early hours to prepare deliveries and occasional night shifts
- Key requirements
- Competitive compensation
- Retail Bonus Scheme potential
- Great development opportunities
- Inclusive working environments across European locations
- Generous staff discount
- Project involvement across European region
- #J-18808-Ljbffr
Stockroom Associate (38 hours) - Oxford Street in City of Westminster employer: New Balance
At New Balance, we pride ourselves on being more than just a sportswear brand; we are a family that values passion and teamwork. As a Stockroom Coordinator at our Gunwharf Quays location, you will enjoy competitive compensation, a generous staff discount, and exceptional development opportunities within an inclusive work environment. Join us to be part of a growing brand where your contributions truly matter and where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Associate (38 hours) - Oxford Street in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like New Balance, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like New Balance!
We think you need these skills to ace Stockroom Associate (38 hours) - Oxford Street in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at New Balance, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at New Balance and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show New Balance that you’re ready to jump in and contribute right away!
How to prepare for a job interview at New Balance
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
