At a Glance
- Tasks: Create an engaging in-store experience and achieve KPIs while ensuring customer satisfaction.
- Company: Join the dynamic team at New Balance, a leading sportswear brand.
- Benefits: Enjoy competitive pay, a Retail Bonus Scheme, and a generous staff discount.
- Other info: Great development opportunities in a vibrant retail environment.
- Why this job: Be part of a passionate team and make a difference in customers' retail experiences.
- Qualifications: Strong customer service skills and flexibility to work weekends and holidays.
The predicted salary is between 25000 - 32000 £ per year.
New Balance is seeking passionate retail associates to join their team in Greater London. Candidates should have strong customer service skills and a desire to create an engaging in-store experience.
Responsibilities include:
- Achieving KPIs
- Ensuring customer satisfaction
- Adhering to company policies
The role offers competitive compensation, a Retail Bonus Scheme, development opportunities, and a generous staff discount. Applicants should be flexible and willing to work weekends and holidays.
Brand Ambassador & Retail Experience Specialist employer: New Balance
New Balance is an excellent employer that values its team members in Greater London by fostering a dynamic work culture focused on customer engagement and satisfaction. With competitive compensation, a Retail Bonus Scheme, and ample opportunities for personal and professional development, employees are encouraged to grow within the company while enjoying generous staff discounts. Join us to be part of a passionate team dedicated to creating memorable retail experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador & Retail Experience Specialist
✨Tip Number 1
Get to know New Balance and their brand values. When you walk into that interview, show us how your passion for the brand aligns with their mission. It’s all about creating that engaging in-store experience they’re after!
✨Tip Number 2
Brush up on your customer service skills! Think of examples where you've gone above and beyond for a customer. We want to hear those stories that showcase your ability to ensure customer satisfaction.
✨Tip Number 3
Be ready to discuss KPIs and how you’ve achieved them in past roles. Show us that you understand the importance of meeting targets and how you can contribute to the team’s success at New Balance.
✨Tip Number 4
Flexibility is key! Make sure you highlight your willingness to work weekends and holidays. This shows commitment and readiness to be part of the New Balance family. And don’t forget, apply through our website for the best chance!
We think you need these skills to ace Brand Ambassador & Retail Experience Specialist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Brand Ambassador and creating an amazing retail experience.
Highlight Customer Service Skills:Make sure to emphasise your customer service skills in your application. We love candidates who can demonstrate how they’ve gone above and beyond to ensure customer satisfaction in previous roles.
Be Specific About Your Experience:Don’t just list your past jobs; tell us about specific experiences that relate to the role. Share examples of how you’ve achieved KPIs or contributed to a positive in-store atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at New Balance
✨Know the Brand Inside Out
Before your interview, make sure you research New Balance thoroughly. Understand their values, products, and recent campaigns. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to create an engaging in-store experience.
✨Be Ready to Discuss KPIs
Since achieving KPIs is a key responsibility, be prepared to discuss how you've met or exceeded targets in previous roles. Use metrics and specific examples to illustrate your success, showing that you understand the importance of performance in retail.
✨Flexibility is Key
As the role requires weekend and holiday work, be ready to discuss your availability openly. Highlight your willingness to adapt and your understanding of the retail environment's demands. This shows you're committed and ready to be part of the team.
