Stockroom Manager (38 hours) - Oxford Street

JOB MISSION:

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team and manage stockroom operations. We need your passion and the desire to be a true brand ambassador as well as your genuine love for retail and operations.

MAJOR ACCOUNTABILITIES:

• Assume full responsibility for the stockroom to ensure smooth operations and contribute to the store's commercial success
• Implement and enforce company rules and procedures for maintaining a well-organized and efficient stockroom
• Make informed decisions that align with store turnover, considering customer profiles and commercial goals
• Monitor and analyse stockroom performance, proposing improvements and addressing concerns as needed
• Allocate resources effectively to drive productivity in the stockroom
• Collaborate with senior management and the visual merchandising team to maintain a trend-focused and brand-relevant stockroom
• Lead recruitment, induction, training, and development of stockroom team members, ensuring adherence to HR policies
• Report directly to Store Manager to manage loss prevention effectively
• Provide feedback on operational performance and suggest improvements during regular catch-ups with senior management
• Collaborate with external business partners to ensure a safe and compliant working environment
• Part of the senior team to carry store responsibilities such open/close, store emergency evacuation and any others duties required by the management team.

REQUIREMENTS FOR SUCCESS:

• Team Player
• Proven experience in a supervisory or management position, preferably within a retail stockroom
• Ability to lead and coach a team
• Knowledge of retail KPIs
• Previous experience in retail desirable
• Demonstrate customer service skills
• A passion for retail operations
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Understanding of POS register systems
• Effective communication skills
• Flexible work schedule including weekends and holidays

ADDITIONAL BENEFITS:

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discountProject involvement across our European region
• Flexible uniform package

At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle. Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

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