At a Glance
- Tasks: Manage customer relationships and translate needs into digital solutions.
- Company: Join a global leader in the aviation sector with a focus on innovation.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Collaborate with diverse teams in a fast-paced, supportive atmosphere.
- Why this job: Shape solutions that drive customer value and contribute to commercial success.
- Qualifications: Experience in account management or business analysis, preferably in aviation.
The predicted salary is between 45000 - 55000 € per year.
An exciting opportunity has arisen for a Customer Manager to join a well-established global organisation operating within a highly specialised, asset-driven aviation sector. This position combines commercial relationship management, business analysis, and solution-focused delivery, acting as the key link between customers and internal digital teams. You will play an important role in understanding client digital solutions requirements, identifying opportunities, and ensuring solutions deliver measurable value.
The successful candidate will manage customer relationships throughout the full lifecycle, from initial engagement/pre-sales through to delivery, renewal, and growth. You will work closely with internal stakeholders across sales, product, and delivery functions, translating customer needs into clear operational and digital requirements. We are seeking a commercially minded professional with strong analytical capability and excellent relationship management skills.
This is an excellent opportunity to join a growing organisation where customer relationships and digital capability are central to future success. You will have the chance to work within a sophisticated operational environment, helping shape solutions, drive customer value, and contribute directly to commercial growth.
- Manage customer relationships from initial engagement through to delivery and renewal
- Understand customer operational challenges and translate them into structured requirements
- Support business development activity, proposals, and commercial discussions
- Analyse customer data, usage trends and ROI to identify growth opportunities
- Work closely with product and delivery teams to ensure successful implementation
- Build strong long-term relationships with customers and internal stakeholders
- Maintain an understanding of operational workflows and industry best practice
Ideal Candidate
- Experience in account management, customer success, business analysis, or solution sales
- Extensive experience gained within the aviation industry
- Ability to translate customer needs into practical business requirements
- Strong commercial awareness with an analytical mindset
- Excellent communication and stakeholder management skills
- Comfortable working across multiple teams in a fast-paced environment
Customer Manager (Digital Sales) in London employer: New Avenues
Join a dynamic and innovative global organisation in the aviation sector, where your role as a Customer Manager will be pivotal in driving customer success and digital transformation. We pride ourselves on fostering a collaborative work culture that values employee growth, offering extensive training and development opportunities to enhance your skills. With a focus on meaningful relationships and impactful solutions, you'll thrive in an environment that champions both personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Manager (Digital Sales) in London
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those who work in digital sales. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its digital solutions. Understand their customer base and think about how you can add value. This will help you stand out as someone who’s genuinely interested in their success.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Employers love candidates who can translate numbers into actionable insights, especially in a commercial environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our growth.
We think you need these skills to ace Customer Manager (Digital Sales) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Customer Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital sales and how your background in the aviation industry makes you a perfect fit. Be genuine and let your personality come through!
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, don’t forget to include examples of how you've used data to drive decisions or identify growth opportunities in your previous roles. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at New Avenues
✨Know Your Customer
Before the interview, research the company and its clients. Understand their digital solutions and how they operate within the aviation sector. This will help you demonstrate your knowledge of their business and show that you're genuinely interested in their success.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data analysis to drive customer success or identify growth opportunities. Be ready to explain how you translated customer needs into actionable business requirements, as this is crucial for the role.
✨Build Rapport with Stakeholders
Practice your communication skills by simulating conversations with various stakeholders. Highlight your experience in managing relationships and how you’ve successfully collaborated with sales, product, and delivery teams in the past.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their current challenges in customer management or how they measure the success of their digital solutions. This shows your proactive approach and genuine interest in contributing to their goals.
