At a Glance
- Tasks: Manage customer relationships and translate needs into digital solutions.
- Company: Global leader in the aviation sector with a focus on innovation.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Join a collaborative team and thrive in a fast-paced setting.
- Why this job: Shape solutions that drive customer value and contribute to commercial success.
- Qualifications: Experience in account management or business analysis, preferably in aviation.
The predicted salary is between 45000 - 55000 € per year.
An exciting opportunity has arisen for a Customer Manager to join a well-established global organisation operating within a highly specialised, asset-driven aviation sector. This position combines commercial relationship management, business analysis, and solution-focused delivery, acting as the key link between customers and internal digital teams.
You will play an important role in understanding client digital solutions requirements, identifying opportunities, and ensuring solutions deliver measurable value. The successful candidate will manage customer relationships throughout the full lifecycle, from initial engagement/pre-sales through to delivery, renewal, and growth.
You will work closely with internal stakeholders across sales, product, and delivery functions, translating customer needs into clear operational and digital requirements. We are seeking a commercially minded professional with strong analytical capability and excellent relationship management skills.
This is an excellent opportunity to join a growing organisation where customer relationships and digital capability are central to future success. You will have the chance to work within a sophisticated operational environment, helping shape solutions, drive customer value, and contribute directly to commercial growth.
- Manage customer relationships from initial engagement through to delivery and renewal
- Understand customer operational challenges and translate them into structured requirements
- Support business development activity, proposals, and commercial discussions
- Analyse customer data, usage trends and ROI to identify growth opportunities
- Work closely with product and delivery teams to ensure successful implementation
- Build strong long-term relationships with customers and internal stakeholders
- Maintain an understanding of operational workflows and industry best practice
Ideal Candidate
- Experience in account management, customer success, business analysis, or solution sales
- Extensive experience gained within the aviation industry
- Ability to translate customer needs into practical business requirements
- Strong commercial awareness with an analytical mindset
- Excellent communication and stakeholder management skills
- Comfortable working across multiple teams in a fast-paced environment
Customer Manager (Digital Sales) employer: New Avenues
Join a dynamic global organisation in the aviation sector that prioritises customer relationships and digital innovation. As a Customer Manager, you will thrive in a collaborative work culture that fosters professional growth and offers unique opportunities to shape impactful solutions. With a focus on employee development and a commitment to delivering measurable value, this role provides a rewarding environment for those looking to make a significant contribution to commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Manager (Digital Sales)
✨Tip Number 1
Network like a pro! Reach out to your connections in the aviation industry and let them know you're on the hunt for a Customer Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its digital solutions. Understand their customer base and think about how you can add value. We want you to shine when discussing how you can manage relationships and drive growth!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to identify opportunities in past roles. This will demonstrate your ability to translate customer needs into actionable insights, which is key for a Customer Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Customer Manager (Digital Sales)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Customer Manager role. Highlight your experience in account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital sales and how your background in the aviation industry makes you the perfect fit. Keep it engaging and personal!
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, don’t forget to include examples of how you've used data to drive decisions or identify growth opportunities in your previous roles. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at New Avenues
✨Know Your Customer Inside Out
Before the interview, dive deep into understanding the company’s customer base and their digital solutions. Familiarise yourself with the aviation sector and any recent trends or challenges. This will help you demonstrate your knowledge and show that you can effectively manage customer relationships.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data analysis to drive business decisions or identify growth opportunities. Think about how you’ve translated customer needs into actionable insights in previous roles. This will highlight your analytical mindset and commercial awareness.
✨Build Rapport with Interviewers
Since relationship management is key for this role, practice building rapport during the interview. Be personable, listen actively, and engage with your interviewers. This will not only make you memorable but also demonstrate your excellent communication skills.
✨Prepare Questions That Matter
Have a list of thoughtful questions ready that reflect your understanding of the role and the company. Ask about their approach to customer success, how they measure ROI, or what challenges they face in delivering digital solutions. This shows your genuine interest and strategic thinking.
