At a Glance
- Tasks: Visit customer sites to perform servicing, inspections, and repairs.
- Company: Join a supportive team in a stable, long-term position.
- Benefits: Company vehicle, full training, and a competitive salary.
- Other info: Diverse and inclusive workplace committed to equality.
- Why this job: Enjoy hands-on work with autonomy and the chance to make a difference.
- Qualifications: Practical mindset, confidence with tools, and good problem-solving skills.
The predicted salary is between 33750 - 41250 £ per year.
Location: Wrexham and surrounding areas
Hours: Full-time, Monday to Friday
We're recruiting a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations. While this is not a highly technical engineering role, it is hands-on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road. Full training is provided, and previous direct experience is not essential. What matters most is a strong practical mindset, confidence using tools, and the ability to manage your own workload while representing the company professionally on-site.
What you'll be doing:
- Visiting customer sites, including schools, to carry out servicing and safety checks
- Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms
- Completing installations, repairs and servicing to a consistent standard
- Identifying faults and resolving issues efficiently while on-site
- Completing service documentation and recording work carried out
- Carrying out quality and safety checks following work completion
- Working independently, managing daily schedules and travel
- Following health & safety procedures at all times
- Feeding back recurring issues or product faults to the wider team
What we're looking for:
- A practical, hands-on individual who is confident using tools
- Comfortable working on the road and visiting multiple sites
- Able to work independently and manage time effectively
- Good problem-solving skills and attention to detail
- Physically fit - the role involves manual handling and site work
- Full UK driving licence
- Engineering or technical experience is helpful but not essential - full training is provided
The role:
- Field-based role with regular nationwide travel
- Occasional overnight stays depending on location
- Company vehicle provided
- Permanent, long-term position within an established service team
- Salary is fixed within the current structure and consistent across the team
This role suits someone who enjoys practical work, autonomy, and being out on-site rather than desk-based, and who wants a stable, long-term position with training and support.
DBS Check will be taken
DVLA Check will be taken
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Field Service Engineer in Wrexham) employer: New Appointments Group
New Appointments Group is an excellent employer for those seeking to make a meaningful impact in the field of electronics engineering. Located in the vibrant city of Canterbury, we offer a competitive salary and a range of benefits, all within a collaborative and inclusive work culture that prioritises employee growth and development. Join us to be part of a team dedicated to innovation and quality in advanced electro-optic systems.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Wrexham)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to New Appointments Group as a field sales pro!
✨Scout Out the Competition
Research potential competitors for New Appointments Group and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up New Appointments Group’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Wrexham)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at New Appointments Group, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at New Appointments Group, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at New Appointments Group.
How to prepare for a job interview at New Appointments Group
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that New Appointments Group offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in New Appointments Group but also helps you get a feel for whether you’d thrive in that environment.
