At a Glance
- Tasks: Support individuals in temporary accommodation with guidance and welfare checks.
- Company: Join a leading independent organisation making a difference in the community.
- Benefits: Enjoy 33 days annual leave, life cover, and health membership perks.
- Other info: Flexible shift patterns and opportunities for career growth.
- Why this job: Make a real impact on people's lives while developing your skills.
- Qualifications: Compassionate, organised, and experienced in support work or housing.
The predicted salary is between 33696 - 41184 £ per year.
Location: Whitechapel
Salary: up to £34,000pa plus London Weighting
Job Type: Full-time, Permanent: 40 hours per week - working a shift pattern including some nights and weekends based on a 6 week shift pattern
About the Role
We are currently recruiting for Welfare Officers to join our client at their Whitechapel site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector. As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures.
Key Responsibilities
- Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies
- Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders
- Ensure Service Users are moved on within required timeframes
- Arrange transport and relocation of Service Users where required
- Maintain accurate records and ensure systems are up to date
- Manage a portfolio of accommodation properties and hotel placements
- Carry out monthly inspections and report maintenance issues
- Ensure properties meet health and safety standards at all times
- Coordinate and carry out minor repairs where necessary
- Manage property inventory and ensure items are repaired or replaced as needed
- Support effective void and property management through recommendations to management
Benefits
- 33 days annual leave (including bank holidays)
- Life cover (2x basic salary)
- Westfield Health membership (cashback on healthcare, retail and gym discounts)
- Employer pension contribution (4% employer / 4% employee)
- Mileage expenses (claimable from home)
- Company equipment provided (laptop/mobile, where required)
- Referral scheme
Additional Information
Successful applicants will be subject to DBS and CTC clearance. Unfortunately, this role does not offer sponsorship under the points-based system.
About You
- Compassionate and proactive, with a strong focus on safeguarding and welfare
- Highly organised, with the ability to manage multiple responsibilities
- Confident in working independently and as part of a team
- Experienced in housing, support work, or a similar environment (desirable)
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Welfare Officer in London) employer: New Appointments Group
New Appointments Group is an excellent employer for those seeking to make a meaningful impact in the field of electronics engineering. Located in the vibrant city of Canterbury, we offer a competitive salary and a range of benefits, all within a collaborative and inclusive work culture that prioritises employee growth and development. Join us to be part of a team dedicated to innovation and quality in advanced electro-optic systems.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Officer in London)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at New Appointments Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from New Appointments Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like New Appointments Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at New Appointments Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Welfare Officer in London)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to New Appointments Group:Before hitting send, make sure to tailor your application specifically to New Appointments Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at New Appointments Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
