Welfare Officer

Welfare Officer

Rayleigh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Service Users with advice and safeguarding while conducting room inspections.
  • Company: Join an independent organisation providing safe accommodation across the UK.
  • Benefits: Enjoy 33 days annual leave, life cover, health cashback, and a pension scheme.
  • Why this job: Make a real impact in people's lives while working in a supportive environment.
  • Qualifications: No specific qualifications required, just a passion for helping others.
  • Other info: Flexible shifts with both day and night options available.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

We are looking for a Welfare Officer to join our client at their Wethersfield site, they are an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section.

The Welfare Officer at Wethersfield is responsible for providing direct advice and safeguarding support to Service Users on site. Wethersfield's sole purpose is to provide temporary, safe accommodation to the Service Users.

Working to an assigned case load, the Welfare Officer conducts room inspections, maintains accurate records, keeps systems up to date and adheres to company procedures at all times.

Working a 48 hour week consisting of 12 hour day and night shifts – Day shift 7:00 – 19:00, Night shift 19:00 – 7:00

Benefits

  • 33 days annual leave per annum (25 days plus bank holidays)
  • Life Cover (2 x basic salary)
  • Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
  • 6 month probation period
  • Employer pension contribution (4% employer, 4% employee)
  • Laptop/Mobile Phone/other equipment if required as part of job role
  • Mileage expenses (claimable from home)
  • Referral Scheme

The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

If you are interested and would like to find out more about the position, then please email Lucy at for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Welfare Officer employer: New Appointments Group

Join our independent organisation at the Wethersfield site, where we prioritise the well-being of our Service Users by providing safe and temporary accommodation. As a Welfare Officer, you will benefit from a supportive work culture that values employee growth, offering 33 days of annual leave, health benefits, and a pension scheme, all while making a meaningful impact in the community.
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Contact Detail:

New Appointments Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Welfare Officer

✨Tip Number 1

Familiarise yourself with the specific needs and challenges faced by service users in temporary accommodation. Understanding their circumstances will help you demonstrate your empathy and suitability for the Welfare Officer role during any discussions.

✨Tip Number 2

Network with professionals in the welfare and accommodation sectors. Attend relevant events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to discuss your experience with safeguarding and case management. Be ready to share specific examples of how you've supported individuals in challenging situations, as this will highlight your capability to handle the responsibilities of the Welfare Officer position.

✨Tip Number 4

Research the organisation's values and mission. Tailor your conversations to reflect how your personal values align with theirs, showing that you're not just looking for a job, but are genuinely interested in contributing to their goals.

We think you need these skills to ace Welfare Officer

Empathy and Compassion
Communication Skills
Record Keeping
Safeguarding Knowledge
Problem-Solving Skills
Attention to Detail
Time Management
Conflict Resolution
Teamwork
Understanding of Welfare Policies
Case Management
Adaptability
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Welfare Officer. Highlight key skills and experiences that align with the role, such as safeguarding support and case management.

Craft a Tailored CV: Ensure your CV is up to date and tailored specifically for this position. Emphasise relevant experience in accommodation services, record-keeping, and any previous roles involving direct advice or support.

Write a Compelling Cover Letter: In your cover letter, clearly outline your relevant experience and explain why you are interested in the Welfare Officer role. Use specific examples to demonstrate your skills and how they relate to the job requirements.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at New Appointments Group

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Welfare Officer. Be prepared to discuss how your previous experience aligns with providing advice and safeguarding support to Service Users.

✨Showcase Your Communication Skills

As a Welfare Officer, effective communication is key. During the interview, demonstrate your ability to communicate clearly and empathetically. Share examples of how you've successfully interacted with individuals in challenging situations.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific instances from your past where you had to handle difficult situations or make important decisions regarding welfare.

✨Highlight Your Organisational Skills

Since the role involves maintaining accurate records and adhering to procedures, be ready to discuss your organisational skills. Provide examples of how you manage your workload and ensure compliance with policies in previous roles.

Welfare Officer
New Appointments Group
Location: Rayleigh
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