At a Glance
- Tasks: Process customer orders and support data administration in a fast-paced environment.
- Company: Join a supportive team at a leading organisation in Peterborough.
- Benefits: Competitive pay, hybrid work model, and a chance to develop your skills.
- Other info: Opportunity for growth in a diverse and inclusive workplace.
- Why this job: Perfect for detail-oriented individuals looking to make an impact behind the scenes.
- Qualifications: Experience in order management or administration with strong attention to detail.
The predicted salary is between 28000 - 30000 £ per year.
We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team. This role is on a 6‑month temporary basis, based in Peterborough. This is a great opportunity for someone with strong administrative or order processing experience who enjoys structured, detail‑focused work and thrives in a fast‑paced environment. This role is non‑customer facing and focuses on ensuring accurate and timely processing of customer orders and supporting data administration across the full order lifecycle.
Key Responsibilities
- Process customer orders accurately and within required deadlines
- Manually allocate parts to customer orders in internal systems
- Prepare export and shipping documentation
- Support data entry across the order lifecycle (new customer setup, credit/debit admin, etc.)
- Maintain and cleanse system data (customer records, pricing, order holds, etc.)
- Produce and distribute standard internal reports
- Carry out general administrative tasks (filing, scanning, documentation)
- Identify and escalate issues or exceptions appropriately
- Highlight process improvement opportunities to the Team Coordinator
We are looking for someone with experience in order management, administration, or transferable data processing roles, with strong attention to detail and high accuracy. The ideal candidate will be comfortable working in structured, repetitive tasks, have good Microsoft Office skills (especially Excel, Word, and Outlook), and be organised, reliable, proactive, and able to follow procedures and meet deadlines.
Customer Order Management Administrator in Peterborough) employer: New Appointments Group
Join a dynamic and supportive team as a Customer Order Management Administrator in Peterborough, where you will thrive in a structured and detail-oriented environment. Our hybrid work model allows for flexibility, while our commitment to employee growth and inclusivity ensures that you will be valued and supported throughout your career journey. With competitive pay and opportunities for process improvement, this role offers a meaningful and rewarding experience in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Management Administrator in Peterborough)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Order Management Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to order management and administration. Think about your past experiences and how they relate to the job description. We want you to shine when it comes to showcasing your attention to detail and organisational skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Customer Order Management Administrator in Peterborough)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in order management and administration. We want to see how your skills match the job description, so don’t be shy about showcasing your attention to detail and accuracy!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Order Administrator role. Keep it concise, but make sure to mention your organisational skills and ability to thrive in a fast-paced environment.
Show Off Your Tech Skills:Since this role involves using Microsoft Office, especially Excel, Word, and Outlook, make sure to mention any relevant experience you have with these tools. We love seeing candidates who are comfortable with technology and can handle data entry tasks efficiently.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at New Appointments Group
✨Know Your Order Management Basics
Brush up on your order management knowledge before the interview. Understand the full order lifecycle and be ready to discuss how you’ve handled similar tasks in the past. This will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Attention to Detail
Since this role requires high accuracy, prepare examples that highlight your attention to detail. Think of times when you caught errors or improved processes. Being able to articulate these experiences will demonstrate your fit for the structured nature of the job.
✨Familiarise Yourself with Microsoft Office
Make sure you’re comfortable with Excel, Word, and Outlook, as these are key tools for the role. If you can, practice using functions in Excel or creating reports. Mentioning specific skills during the interview will give you an edge.
✨Prepare Questions About the Team
Even though the role is non-customer facing, understanding the team dynamics is crucial. Prepare thoughtful questions about how the Customer Order Management team collaborates and supports each other. This shows you’re interested in being a part of their culture.
