At a Glance
- Tasks: Support and advise Service Users in temporary accommodation, ensuring their welfare and safety.
- Company: Join a leading independent organisation making a difference in the community.
- Benefits: Enjoy 33 days annual leave, competitive salary, and a supportive work environment.
- Other info: Flexible shift patterns with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping those in need and enhancing their living conditions.
- Qualifications: Strong communication skills and a passion for supporting vulnerable individuals.
The predicted salary is between 32598 - 39842 £ per year.
Location: Whitechapel
Salary: up to £34,000pa plus London Weighting
Job Type: Full-time, Permanent: 40 hours per week - working a shift pattern including some nights and weekends based on a 6 week shift pattern
About the Role
We are currently recruiting for Welfare Officers to join our client at their Whitechapel site. This is an excellent opportunity to join an independent organisation that delivers accommodation services across the UK, supporting both central and local government, as well as the charitable sector.
As a Welfare Officer, you will play a key role in providing direct advice, support, and safeguarding to Service Users (SUs) residing in temporary accommodation. You will manage an assigned caseload, ensuring welfare standards are maintained while working in line with company procedures.
Key Responsibilities
- Provide guidance and signposting to external services such as healthcare providers, shops, and support agencies
- Conduct regular welfare checks and site visits, reporting incidents, issues, and absconders
- Ensure Service Users are moved on within required timeframes
- Arrange transport and relocation of Service Users where required
- Maintain accurate records and ensure systems are up to date
- Manage a portfolio of accommodation properties and hotel placements
- Carry out monthly inspections and report maintenance issues
- Ensure properties meet health and safety standards at all times
- Coordinate and carry out minor repairs where necessary
- Manage property inventory and ensure items are repaired or replaced as needed
- Support effective void and property management through recommendations to management
Benefits
33 days annual leave (including
Welfare Officer in London employer: New Appointments Group
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