At a Glance
- Tasks: Support and maintain IT systems, ensuring smooth operations for colleagues.
- Company: Dynamic company in Folkestone with a focus on innovation and teamwork.
- Benefits: 20 days annual leave, early finishes on Fridays, and free onsite parking.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Join a supportive team and enhance your IT skills while making a real impact.
- Qualifications: Knowledge of MS systems and strong problem-solving skills required.
The predicted salary is between 33750 - 41250 £ per year.
Location: Folkestone (you will need to drive and have your own transport due to location)
Salary: Competitive
Hours: Monday to Friday, with an early finish on Fridays!
The role: You will be responsible for supporting the smooth and effective operation of the company's IT systems. The role will predominantly focus on providing day-to-day IT support, ensuring that internal systems are maintained and that colleagues across the business can use them with ease.
Benefits:
- 20 days annual leave, increasing with service + bank holidays
- Christmas shutdown
- Cycle to work scheme
- Death in Service
- Company pension scheme
- Free parking onsite
Key responsibilities would be:
- Performing IT admin tasks on clients, servers and infrastructure
- Commission new users, including their computers and getting them set up
- Troubleshooting issues with end users and infrastructure components
- Participate in the research and development of new systems
- Generate documentation for existing and new systems across the company
- Provide support for end users across the business
- Assess issues and proactively suggest and implement corrections
- Recommend purchases available to enhance the IT department and business
- Develop and implement solutions, using C# and .NET
- Produce reports from SQL
Experience and skills required:
- Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11)
- Strong attention to detail and problem solving skills
- Good organisational skills and the ability to prioritise tasks
- Strong communication skills, written and verbal
Desirable:
- IT Support - Software/Windows installation and troubleshooting
- Network Management - cabling, firewalls, VLANS and routing and wireless
- Server Management - VMWare, Windows and virtualisation
- Programming - ideally C#, .NET and ASP WebForms/WinForms
- Database - SQL server, data interrogation and reporting
- Job Management - ticketing systems
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Systems Support Engineer in Hythe) employer: New Appointments Group
New Appointments Group is an excellent employer for those seeking to make a meaningful impact in the field of electronics engineering. Located in the vibrant city of Canterbury, we offer a competitive salary and a range of benefits, all within a collaborative and inclusive work culture that prioritises employee growth and development. Join us to be part of a team dedicated to innovation and quality in advanced electro-optic systems.
