At a Glance
- Tasks: Lead exciting IT projects, from installations to client meetings, in a hybrid work environment.
- Company: Established tech services provider with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, performance bonuses, profit share, and paid training.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact on client projects while enjoying flexibility.
- Qualifications: 2+ years in IT support, strong troubleshooting skills, and a passion for technology.
The predicted salary is between 26910 - 32910 £ per year.
We're recruiting for an established technology services provider seeking a motivated Project Engineer to join their growing team in East Kent. This hybrid role combines remote project delivery with on-site client installations and customer-facing project meetings.
What's in it for you?
- Up to 6,000 performance bonus
- Profit share scheme
- Hybrid working
- On-site gym
- Paid training & development
- Company events
- Cycle to work scheme
Key Responsibilities
- Deliver IT projects ranging from single PC installations to full VoIP deployments
- Provide remote and on-site project support with minimal disruption to clients
- Attend client pre- and post-project meetings
- Maintain clear communication with clients and internal teams
- Accurately document work within the PSA system
- Manage tickets, calls, emails, and project workloads to SLA deadlines
- Act as a Product Champion for specific technologies and services
- Support ISO compliance and KPI targets including customer satisfaction and project profitability
About You
- 2+ years' experience in IT support or project delivery
- Strong technical troubleshooting and installation skills
- Excellent customer service and communication skills
- Industry certifications desirable
- Passion for technology and delivering great client outcomes
- Full UK driving licence required
- Knowledge of current IT and cyber security trends
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Hybrid IT Project Engineer | Client-Facing Delivery Lead employer: New Appointments Group
Join a dynamic technology services provider in East Kent, where you will thrive in a supportive and inclusive work culture that prioritises employee growth and development. Enjoy the benefits of hybrid working, a competitive bonus structure, and opportunities for professional training, all while being part of a team that values innovation and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid IT Project Engineer | Client-Facing Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who might know about opportunities at companies you're interested in. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Understand their tech stack and be ready to discuss how your skills align with their needs. We want you to shine, so practice common interview questions and have some examples of your past work ready to share!
✨Tip Number 3
Show off your passion for technology! During interviews, let your enthusiasm for IT and project delivery come through. Talk about recent trends you've followed or projects you've worked on that excite you. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Hybrid IT Project Engineer | Client-Facing Delivery Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT support or project delivery experience, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about technology and how you can deliver great client outcomes. Keep it concise but engaging.
Show Off Your Certifications:If you’ve got any industry certifications, make them stand out! They can really boost your application and show us that you’re serious about your professional development.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at New Appointments Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills and knowledge related to IT support and project delivery. Be ready to discuss specific technologies you've worked with, especially those relevant to the role, like VoIP systems. This will show that you're not just a candidate but a potential Product Champion.
✨Show Off Your Customer Service Skills
Since this role involves client-facing interactions, prepare examples of how you've successfully managed client relationships in the past. Think about times when you resolved issues or improved customer satisfaction. This will highlight your excellent communication skills and your passion for delivering great client outcomes.
✨Prepare for Scenario Questions
Expect questions that put you in real-world scenarios, such as handling project disruptions or managing multiple tickets. Practise your responses to demonstrate your problem-solving abilities and how you maintain clear communication with clients and internal teams during challenging situations.
✨Understand the Company Culture
Research the company’s values and culture, especially their commitment to diversity and inclusion. Be prepared to discuss how you align with these values and how you can contribute to a positive work environment. This shows that you’re not just interested in the job, but also in being part of their team.
