At a Glance
- Tasks: Support the sales team by processing customer enquiries, orders, and invoices efficiently.
- Company: Join a dynamic team in a thriving manufacturing environment in Edenbridge.
- Benefits: Enjoy up to 25 days annual leave, profit-related bonuses, and annual pay reviews.
- Other info: Flexible hours available, with a friendly and inclusive workplace culture.
- Why this job: Be a key player in delivering excellent customer service and administrative support.
- Qualifications: Previous experience in sales administration and strong communication skills required.
The predicted salary is between 28800 - 35200 £ per year.
Hours: Monday to Friday, with an early finish on Friday! (Part-time hours also available)
The role
You will play a key role in supporting the team by ensuring the timely processing of customer enquiries, quotations, orders and invoices.
Working closely with customers, suppliers and internal departments, you will deliver excellent customer service while ensuring the efficient administration of sales and purchasing activities.
Benefits
- 21 days annual leave, increasing with service up to 25 days + bank holidays
- Standard Pension Contributions
- Annual profit related bonus
- Annual pay reviews
Key responsibilities
- Prepare and issue customer quotations accurately and promptly.
- Prepare sales invoices and ensure documentation is completed accurately.
- Process customer orders efficiently using the company's ERP system.
- Support order processing from receipt through to delivery.
- Provide customers with timely updates on delivery schedules and component availability.
- Assist with purchasing administration, including raising purchase orders and maintaining purchasing records.
- Liaise with suppliers to obtain pricing, lead times and product availability.
- Handle customer and supplier enquiries, resolving issues and escalating complex matters when necessary.
- Work closely with internal teams to ensure customer requirements and delivery commitments are achieved.
- Maintain accurate customer records, pricing information and sales documentation.
- Support the team with administrative tasks, customer follow-up and preparation of sales documentation.
- Coordinate sample requests, technical literature and product documentation.
- Produce sales reports and administrative information as required by management.
- Maintain accurate CRM and ERP data to support effective sales and customer service.
- Provide general administrative support to the commercial team as required.
Experience and skills required
- Previous experience as a Sales Administrator within a manufacturing or engineering environment.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- High level of accuracy and attention to detail.
- Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
- Experience using ERP, MRP or CRM systems.
- A proactive approach with excellent customer service skills.
- Understanding of sales order processing and production scheduling.
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010.
All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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Sales Office Administrator in Edenbridge) employer: New Appointments Group
New Appointments Group is an excellent employer for those seeking to make a meaningful impact in the field of electronics engineering. Located in the vibrant city of Canterbury, we offer a competitive salary and a range of benefits, all within a collaborative and inclusive work culture that prioritises employee growth and development. Join us to be part of a team dedicated to innovation and quality in advanced electro-optic systems.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Office Administrator in Edenbridge)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Office Administrator in Edenbridge) at New Appointments Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including New Appointments Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Office Administrator in Edenbridge). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Office Administrator in Edenbridge)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for New Appointments Group:When writing your cover letter, make sure to tailor your message specifically for New Appointments Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at New Appointments Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show New Appointments Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show New Appointments Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with New Appointments Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
