At a Glance
- Tasks: Support the sales team by processing customer enquiries, orders, and invoices efficiently.
- Company: Join a dynamic team in a thriving manufacturing environment in Edenbridge.
- Benefits: Enjoy 21 days annual leave, a pension scheme, and annual bonuses.
- Other info: Great opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Be a key player in delivering excellent customer service and administrative support.
- Qualifications: Experience in sales administration and strong communication skills are essential.
The predicted salary is between 28000 - 32000 £ per year.
The role
You will play a key role in supporting the team by ensuring the timely processing of customer enquiries, quotations, orders and invoices.
Working closely with customers, suppliers and internal departments, you will deliver excellent customer service while ensuring the efficient administration of sales and purchasing activities.
Benefits
- 21 days annual leave, increasing with service up to 25 days + bank holidays
- Standard Pension Contributions
- Annual profit related bonus
- Annual pay reviews
Key responsibilities
- Prepare and issue customer quotations accurately and promptly.
- Prepare sales invoices and ensure documentation is completed accurately.
- Process customer orders efficiently using the company's ERP system.
- Support order processing from receipt through to delivery.
- Provide customers with timely updates on delivery schedules and component availability.
- Assist with purchasing administration, including raising purchase orders and maintaining purchasing records.
- Liaise with suppliers to obtain pricing, lead times and product availability.
- Handle customer and supplier enquiries, resolving issues and escalating complex matters when necessary.
- Work closely with internal teams to ensure customer requirements and delivery commitments are achieved.
- Maintain accurate customer records, pricing information and sales documentation.
- Support the team with administrative tasks, customer follow-up and preparation of sales documentation.
- Coordinate sample requests, technical literature and product documentation.
- Produce sales reports and administrative information as required by management.
- Maintain accurate CRM and ERP data to support effective sales and customer service.
- Provide general administrative support to the commercial team as required.
Experience and skills required
- Previous experience as a Sales Administrator within a manufacturing or engineering environment.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- High level of accuracy and attention to detail.
- Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
- Experience using ERP, MRP or CRM systems.
- A proactive approach with excellent customer service skills.
- Understanding of sales order processing and production scheduling.
- Next steps
If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements.
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010.
All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
#J-18808-Ljbffr
