Customer Service & Events Administrator
Customer Service & Events Administrator

Customer Service & Events Administrator

Ramsgate Temporary No home office possible
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At a Glance

  • Tasks: Be the face of the company, managing reception and organising events.
  • Company: Join New Appointments Group, a leader in matching employers with talent since 1975.
  • Benefits: Earn £13.50/hour with potential for a permanent role and enjoy a dynamic work environment.
  • Why this job: Perfect for those who love customer service and thrive in a fast-paced setting.
  • Qualifications: Confident, organised, and proficient in MS Office; great communication skills required.
  • Other info: This is a temporary role with exciting opportunities for growth.

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Customer Service & Events Administrator, Ramsgate

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Client:

New Appointments Group

Location:

Ramsgate, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

aa72814cddcc

Job Views:

9

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Customer Service & Events Administrator – Ramsgate
Temporary (3 Months) | £13.50/hour | Full-Time | Mon-Fri | On-Site
Potential Permanent Role for the Right Candidate

What a lovely job!

Are you confident, professional, and passionate about delivering exceptional service? We\’re looking for a highly organised and motivated individual to join our Client in Ramsgate as a Customer Service & Events Administrator. c£28,000/annum pro rata to an hourly temp rate.

In this varied and dynamic role, you\’ll be the face of the company – managing reception, supporting departments, and ensuring smooth day-to-day operations.

Key Responsibilities:

  • Managing front of house: greeting visitors, handling post, and overseeing reception
  • Organising events and coordinating all travel arrangements
  • Booking hotel accommodation and arranging buffets for meetings
  • Ensuring lunch deliveries arrive on time
  • Prioritising tasks, meeting deadlines, and maintaining accurate records
  • Logging and processing returns

The Ideal Candidate Will Be:

  • Confident and professional in appearance and attitude
  • Committed to exemplary customer service
  • Excellent at communicating at all levels
  • Highly organised with great attention to detail
  • Proficient in MS Office applications with good administration experience
  • Able to prioritise work and manage time effectively in a fast-paced environment
  • Comfortable with multi-tasking and supporting a variety of departments

Location & Hours:

  • Based on-site in Ramsgate
  • Monday to Friday
  • £13.50 per hour

This is an exciting 3-month temporary assignment, with the potential to become a permanent position for the right person.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

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Customer Service & Events Administrator employer: New Appointments Group

Join a vibrant team in Ramsgate as a Customer Service & Events Administrator, where your passion for exceptional service will be valued and nurtured. With a supportive work culture that prioritises employee growth and development, you will enjoy a dynamic role that offers the potential for permanent employment. Experience the unique advantage of working in a picturesque coastal town while being part of a company committed to diversity and equality.
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Contact Detail:

New Appointments Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service & Events Administrator

✨Tip Number 1

Familiarise yourself with the company and its culture. Understanding their values and mission will help you align your approach during any interviews or discussions, showing that you're genuinely interested in being part of their team.

✨Tip Number 2

Prepare to showcase your organisational skills. Since the role involves managing events and coordinating various tasks, think of specific examples from your past experiences where you've successfully handled multiple responsibilities at once.

✨Tip Number 3

Practice your communication skills. As a Customer Service & Events Administrator, you'll need to interact with various stakeholders. Role-play scenarios with friends or family to enhance your confidence in delivering clear and professional messages.

✨Tip Number 4

Be ready to discuss your proficiency in MS Office applications. Since this is a key requirement for the role, consider preparing a brief overview of how you've used these tools effectively in previous positions to streamline processes or improve efficiency.

We think you need these skills to ace Customer Service & Events Administrator

Customer Service Excellence
Event Coordination
Reception Management
Time Management
Attention to Detail
Communication Skills
MS Office Proficiency
Organisational Skills
Multi-tasking Ability
Problem-Solving Skills
Record Keeping
Professional Appearance
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and event management. Use specific examples that demonstrate your organisational skills and ability to handle multiple tasks.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention why you are interested in the role and how your skills align with the responsibilities outlined in the job description.

Highlight Relevant Skills: Emphasise your proficiency in MS Office applications and any previous administrative experience. Mention your ability to communicate effectively and manage time in a fast-paced environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at New Appointments Group

✨Showcase Your Customer Service Skills

Since the role is centred around customer service, be prepared to share specific examples of how you've delivered exceptional service in the past. Highlight your ability to handle difficult situations and maintain professionalism.

✨Demonstrate Organisational Abilities

The job requires excellent organisational skills. Bring up instances where you successfully managed multiple tasks or events simultaneously. This will show that you can thrive in a fast-paced environment.

✨Familiarise Yourself with MS Office

As proficiency in MS Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these applications in previous roles, especially for administrative tasks.

✨Prepare Questions About the Role

Having thoughtful questions ready shows your interest in the position. Ask about the team dynamics, the types of events you'll be organising, or how success is measured in this role.

Customer Service & Events Administrator
New Appointments Group
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