At a Glance
- Tasks: Process customer orders and support data administration in a fast-paced environment.
- Company: Join a supportive team in a dynamic work culture.
- Benefits: Competitive pay, hybrid working model, and valuable experience.
- Other info: Opportunity for growth in a diverse and inclusive workplace.
- Why this job: Perfect for detail-oriented individuals looking to thrive in order management.
- Qualifications: Experience in administration or order processing with strong attention to detail.
The predicted salary is between 28000 - 30000 £ per year.
We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team. This role is on a 6‑month temporary basis, based in Peterborough. This is a great opportunity for someone with strong administrative or order processing experience who enjoys structured, detail‑focused work and thrives in a fast‑paced environment. This role is non‑customer facing and focuses on ensuring accurate and timely processing of customer orders and supporting data administration across the full order lifecycle.
Key Responsibilities
- Process customer orders accurately and within required deadlines
- Manually allocate parts to customer orders in internal systems
- Prepare export and shipping documentation
- Support data entry across the order lifecycle (new customer setup, credit/debit admin, etc.)
- Maintain and cleanse system data (customer records, pricing, order holds, etc.)
- Produce and distribute standard internal reports
- Carry out general administrative tasks (filing, scanning, documentation)
- Identify and escalate issues or exceptions appropriately
- Highlight process improvement opportunities to the Team Coordinator
We are looking for someone with experience in order management, administration or transferable data processing roles, with strong attention to detail and high accuracy. The ideal candidate will be comfortable working in structured, repetitive tasks, have good Microsoft Office skills (especially Excel, Word and Outlook) and be organised, reliable, proactive and able to follow procedures and meet deadlines.
Equal Employment Opportunity
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Customer Order Management Administrator employer: New Appointments Group
Join our dynamic team in Peterborough as a Customer Order Management Administrator, where you will thrive in a supportive and inclusive work environment. We offer competitive pay, opportunities for professional growth, and a hybrid working model that promotes work-life balance. With a focus on accuracy and efficiency, you'll play a vital role in our operations while enjoying the benefits of a collaborative culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Management Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles in one place!
We think you need these skills to ace Customer Order Management Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in order management and administration. We want to see how your skills match the job description, so don’t be shy about showcasing your attention to detail and accuracy!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working with our Customer Order Management team.
Show Off Your Tech Skills:Since this role involves using Microsoft Office, especially Excel, make sure to mention any relevant software skills you have. We appreciate candidates who are organised and tech-savvy, so highlight your proficiency!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at New Appointments Group
✨Know Your Order Management Basics
Make sure you brush up on your order management knowledge. Understand the full order lifecycle and be ready to discuss how you've handled similar tasks in the past. This will show that you're not just familiar with the role but also passionate about it.
✨Show Off Your Attention to Detail
Since this role requires a strong focus on accuracy, prepare examples that highlight your attention to detail. Think of times when your meticulousness made a difference in your previous roles, especially in data entry or order processing.
✨Familiarise Yourself with Microsoft Office
As good Excel skills are essential, practice using functions and formulas that might come in handy for reporting or data management. If you can, bring examples of reports you've created or data you've managed to showcase your proficiency.
✨Be Ready to Discuss Process Improvements
The company values process improvement, so think about any suggestions you've made in past roles. Be prepared to discuss how you identified issues and what steps you took to enhance efficiency. This shows initiative and a proactive mindset.
