At a Glance
- Tasks: Process customer orders and support data administration in a fast-paced environment.
- Company: Join a supportive team at a leading organisation in Peterborough.
- Benefits: Competitive pay, hybrid work model, and a chance to develop your skills.
- Other info: Great opportunity for career growth in a dynamic and inclusive workplace.
- Why this job: Perfect for detail-oriented individuals looking to make an impact behind the scenes.
- Qualifications: Experience in order management or administration with strong attention to detail.
The predicted salary is between 13 - 13 £ per hour.
We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team. This role is on a 6-month temporary basis, based in Peterborough.
This is a great opportunity for someone with strong administrative or order processing experience who enjoys structured, detail-focused work and thrives in a fast-paced environment. This role is non-customer facing and focuses on ensuring accurate and timely processing of customer orders and supporting data administration across the full order lifecycle.
Key Responsibilities- Process customer orders accurately and within required deadlines
- Manually allocate parts to customer orders in internal systems
- Prepare export and shipping documentation
- Support data entry across the order lifecycle (new customer setup, credit/debit admin, etc.)
- Maintain and cleanse system data (customer records, pricing, order holds, etc.)
- Produce and distribute standard internal reports
- Carry out general administrative tasks (filing, scanning, documentation)
- Identify and escalate issues or exceptions appropriately
- Highlight process improvement opportunities to the Team Coordinator
We are looking for someone with experience in order management, administration, or transferable data processing roles, with strong attention to detail and high accuracy. The ideal candidate will be comfortable working in structured, repetitive tasks, have good Microsoft Office skills (especially Excel, Word, and Outlook), and be organised, reliable, proactive, and able to follow procedures and meet deadlines.
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Customer Order Management Administrator employer: New Appointments Group
At New Appointments Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values attention to detail and accuracy. Our hybrid working model in Peterborough allows for flexibility while ensuring our team members thrive in a structured environment, with opportunities for professional growth and development. Join us to be part of a diverse team committed to excellence and continuous improvement in customer order management.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Management Administrator
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and the role thoroughly. Think about how your skills in order management and administration can shine through in your answers.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and how it relates to the Customer Order Administrator role. The more you practice, the more confident you'll feel.
✨Tip Number 4
Don't forget to apply through our website! We have loads of roles that might suit you, and applying directly can sometimes give you an edge. Plus, we love hearing from you!
We think you need these skills to ace Customer Order Management Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Order Administrator role. Highlight your relevant experience in order management and administration, and don’t forget to showcase your attention to detail!
Keep It Simple:When it comes to formatting, less is more! Stick to a clean layout without fancy graphics. A straightforward Word document is what we prefer, so keep it simple and professional.
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough read-through. Check for any spelling or grammar mistakes – we want to see your best work right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at New Appointments Group
✨Know Your Order Management Basics
Brush up on your order management knowledge before the interview. Understand the full order lifecycle and be ready to discuss how you’ve handled similar tasks in the past. This will show that you’re not just familiar with the role but also genuinely interested in it.
✨Showcase Your Attention to Detail
Since this role requires high accuracy, prepare examples that highlight your attention to detail. Think of times when you caught errors or improved processes. Being able to articulate these experiences will demonstrate your fit for the structured nature of the job.
✨Familiarise Yourself with Microsoft Office
Make sure you’re comfortable with Excel, Word, and Outlook, as these are key tools for the role. If you can, practice using functions in Excel or creating reports in Word. Mentioning specific skills during the interview will give you an edge.
✨Prepare Questions About the Team
Even though the role is non-customer facing, understanding the team dynamics is crucial. Prepare thoughtful questions about how the Customer Order Management team collaborates and what challenges they face. This shows you’re proactive and keen to integrate well into the team.
