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- Tasks: Lead clinical operations and drive growth in a patient-focused healthcare setting.
- Company: Dynamic private healthcare provider committed to operational excellence.
- Benefits: 25 days holiday, pension contributions, and mental health support.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Experience in clinical operations and strong strategic planning abilities.
- Other info: Opportunity for career growth and a supportive work environment.
The predicted salary is between 40000 - 56000 £ per year.
We are seeking an experienced Clinical Operations Manager to lead national clinical operations and drive business growth in a patient‑focused private healthcare setting. You will be responsible for strategic planning, reporting, and IT/system management to ensure operational excellence, maximise clinic capacity, and support continuous improvement across all clinical services.
Key Responsibilities
- Lead the strategic planning and execution of clinical operations to meet capacity and revenue targets
- Optimise clinic, doctor, and chaperone scheduling and manage clinic utilisation against patient demand
- Manage the clinical booking system and ensure accurate data, reporting, and dashboards for management
- Oversee stock control, clinic readiness, and operational processes
- Lead the onboarding, contract management, and performance reviews of clinics, doctors, and chaperones
- Ensure compliance with regulatory standards and QMS policies
- Deliver training on operational processes, systems, and in‑clinic procedures
- Assist with complaints, incident management, and corrective actions
Person Specification
- Proven experience managing clinical operations or healthcare service delivery teams
- Strong strategic planning, organisational, and leadership skills
- Advanced ability to work with IT systems, booking platforms, and large data sets, with clear reporting skills
- Experience managing clinic capacity, utilisation, and operational KPIs
- Strong stakeholder management, able to build effective relationships with clinicians and external partners
- High emotional intelligence, with empathy and confidence when communicating with patients
- Hands‑on, solutions‑focused, and driven by continuous improvement
- Experience in health services or clinical operations is desirable
- Willingness to travel occasionally for clinic reviews
Benefits
- 25 days holiday plus 1 extra per year of service (up to 5 extra days)
- Pension auto‑enrolment with 3% company contribution
- Employee Assistance Programme (EAP) for mental health and wellbeing
Applicants will only be considered if they are within a local travelling distance to Sandwich and have a full right to work in the UK.
Clinical Operations Manager employer: New Appointments Group
Contact Detail:
New Appointments Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Clinical Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Familiarise yourself with their clinical services and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly understands their needs.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've optimised clinic operations or improved patient care in your previous roles. This will demonstrate your capability to drive business growth effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Clinical Operations Manager position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Clinical Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clinical Operations Manager role. Highlight your experience in managing clinical operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. We love seeing genuine enthusiasm for patient-focused healthcare.
Showcase Your Leadership Skills: Since this role involves leading teams, make sure to highlight your leadership experience. Share specific examples of how you've successfully managed teams or projects in the past. We’re all about strong leadership at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at New Appointments Group
✨Know Your Clinical Operations Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of a Clinical Operations Manager. Brush up on strategic planning, clinic scheduling, and compliance with regulatory standards. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, especially in managing teams and driving operational excellence. Think of specific situations where you optimised clinic capacity or improved processes, as these will resonate well with the interviewers.
✨Familiarise Yourself with IT Systems
Since the role involves managing clinical booking systems and large data sets, be ready to discuss your experience with relevant IT platforms. If possible, mention any specific systems you've used and how you leveraged them to enhance operational efficiency.
✨Demonstrate Emotional Intelligence
Given the patient-focused nature of the role, it's crucial to show your emotional intelligence during the interview. Prepare to discuss how you've effectively communicated with patients and built relationships with clinicians, showcasing your empathy and confidence.
