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- Tasks: Lead and manage two residential care services, ensuring high-quality, person-centred care.
- Company: Join a respected charity dedicated to delivering exceptional care and support.
- Benefits: Enjoy 33 days holiday, sick pay, discounts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: 5 years' experience in care management and a Level 5 Diploma in Leadership required.
- Other info: Monday to Friday hours with an on-call rota; DBS checks apply.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a passionate and driven Registered Cluster Manager to lead two well-established residential services. This is a fantastic role with a respected and forward-thinking charity committed to delivering high-quality care and support. If you’re a strong leader who thrives in a person-centred, values-driven environment, this is your chance to join an organisation where people come first.
Benefits:
- 33 days holiday
- Company sick pay after 12 months service
- Death in service benefits
- Long service and contribution recognition awards
- Pension
- Employee Assistance Programme, with counselling services
- Significant retail and leisure discount scheme
- Discounted gym membership
- Financial wellbeing scheme
- Refer a friend
Working hours are Monday to Friday, 9am – 5pm, plus on-call rota.
The Role:
As the CQC Registered Cluster Manager, you will be responsible for the operational management of two residential care services supporting adults. You’ll lead and develop a team of dedicated Assistant Managers and support staff, ensuring high-quality, safe, and person-centred care at all times.
Key Responsibilities:
- Lead and inspire teams to deliver outstanding care
- Ensure full compliance with CQC standards and regulatory requirements
- Work proactively to manage risk and promote positive outcomes
- Build strong relationships with families, professionals, and wider stakeholders
- Promote best practice in areas such as Safeguarding, DoLS, MCA and the Care Act
- Collaborate with internal quality and compliance teams to uphold service standards
- Take part in the on-call rota and provide operational support as needed
About You:
We’re looking for someone who is a visible, confident leader with a proven track record of managing adult care services. You’ll be passionate about making a real difference and empowering your team to do the same. To be successful, you will need:
- Minimum of 5 years' experience coaching and leading care teams in a regulated setting
- In-depth knowledge of CQC standards, Safeguarding, DoLS, MCA, and relevant care legislation
- Strong leadership skills with the ability to mentor and develop staff
- Level 5 Diploma in Leadership for Health and Social Care (or equivalent) – or working towards it
- Excellent organisational and interpersonal skills
The role is subject to Disclosure and Barring Service (DBS) checks.
Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucy at l.wildish@newappointmentsgroup.co.uk for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.
Care Manager employer: New Appointments Group
Contact Detail:
New Appointments Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Manager
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to high-quality care, which is crucial for a Care Manager role.
✨Tip Number 2
Network with professionals in the care sector. Attend local events or join online forums where you can connect with others in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership skills through examples from your past experiences. Be prepared to discuss specific situations where you successfully led a team or improved care services, as this will resonate well with the hiring managers.
✨Tip Number 4
Research the charity's values and mission. Tailoring your approach to align with their ethos will not only make you stand out but also show that you are genuinely interested in contributing to their goals.
We think you need these skills to ace Care Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in managing care teams and your understanding of CQC standards. Use specific examples that demonstrate your leadership skills and commitment to person-centred care.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about this role and how your background aligns with the responsibilities outlined in the job description. Mention your experience with safeguarding and compliance to show you understand the key aspects of the position.
Highlight Relevant Qualifications: Clearly state your Level 5 Diploma in Leadership for Health and Social Care or any equivalent qualifications. If you are working towards it, mention your progress to show your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a leadership role.
How to prepare for a job interview at New Appointments Group
✨Showcase Your Leadership Skills
As a Care Manager, strong leadership is crucial. Be prepared to discuss your previous experiences in leading teams, how you inspire and motivate staff, and any specific examples of successful outcomes you've achieved through effective leadership.
✨Demonstrate Knowledge of CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and be ready to discuss how you ensure compliance in your previous roles. Highlight any specific instances where you have successfully navigated regulatory requirements.
✨Emphasise Person-Centred Care
This role focuses on delivering high-quality, person-centred care. Prepare to share examples of how you've implemented person-centred approaches in your past work, and how you involve families and stakeholders in the care process.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Think about potential challenges you might face in the role and how you would address them, demonstrating your proactive approach to care management.
