Field Service Technician – On-Site Repairs in Caerphilly

Field Service Technician – On-Site Repairs in Caerphilly

Caerphilly Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
New Appointments Group

At a Glance

  • Tasks: Carry out on-site repairs and installations at various customer locations.
  • Company: Join a supportive team with a focus on practical work and independence.
  • Benefits: Company vehicle, full training, and a stable long-term position.
  • Other info: Perfect for those who prefer active roles over desk jobs.
  • Why this job: Enjoy hands-on work while travelling and making a difference on-site.
  • Qualifications: Practical mindset, confidence with tools, and good problem-solving skills.

The predicted salary is between 25000 - 30000 Β£ per year.

Location: South Wales

Hours: Full-time, Monday to Friday

We're recruiting a Service Engineer to carry out on-site servicing, inspections, installations and repairs across customer locations. While this is not a highly technical engineering role, it is hands-on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road.

Full training is provided, and previous direct experience is not essential. What matters most is a strong practical mindset, confidence using tools, and the ability to manage your own workload while representing the company professionally on-site.

What you'll be doing:

  • Visiting customer sites, including schools, to carry out servicing and safety checks
  • Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms
  • Completing installations, repairs and servicing to a consistent standard
  • Identifying faults and resolving issues efficiently while on-site
  • Completing service documentation and recording work carried out
  • Carrying out quality and safety checks following work completion
  • Working independently, managing daily schedules and travel
  • Following health & safety procedures at all times
  • Feeding back recurring issues or product faults to the wider team

What we're looking for:

  • A practical, hands-on individual who is confident using tools
  • Comfortable working on the road and visiting multiple sites
  • Able to work independently and manage time effectively
  • Good problem-solving skills and attention to detail
  • Physically fit - the role involves manual handling and site work
  • Full UK driving licence
  • Engineering or technical experience is helpful but not essential - full training is provided

The role:

  • Field-based role with regular nationwide travel
  • Occasional overnight stays depending on location
  • Company vehicle provided
  • Permanent, long-term position within an established service team
  • Salary is fixed within the current structure and consistent across the team

This role suits someone who enjoys practical work, autonomy, and being out on-site rather than desk-based, and who wants a stable, long-term position with training and support.

DBS Check will be taken.

DVLA Check will be taken.

Field Service Technician – On-Site Repairs in Caerphilly employer: New Appointments Group

Join a dynamic team as a Field Service Technician in South Wales, where you'll enjoy a supportive work culture that prioritises employee growth and development. With full training provided, this role offers the chance to work independently while making a meaningful impact on customer sites, all within a stable, long-term position. Benefit from a company vehicle, regular hours, and the opportunity to engage in hands-on work that keeps you active and on the move.

New Appointments Group

Contact Details:

New Appointments Group Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Field Service Technician – On-Site Repairs in Caerphilly

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific projects or initiatives that resonate with you.

✨Tip Number 2

Practice your pitch! Be ready to explain why you're the perfect fit for the Field Service Technician role. Highlight your practical skills and any relevant experiences, even if they’re not directly related.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might just help you get your foot in the door.

✨Tip Number 4

Follow up after your application! A quick email expressing your enthusiasm can set you apart. Remember, we love seeing candidates who are proactive and genuinely interested in the role.

We think you need these skills to ace Field Service Technician – On-Site Repairs in Caerphilly

Practical Mindset
Confidence Using Tools
Time Management
Problem-Solving Skills
Attention to Detail
Manual Handling
Independent Working

Some tips for your application 🫑

Keep it Simple and Clear:When you're putting together your CV, make sure it's straightforward and easy to read. We want to see your skills and experience shine through without any fancy graphics or complicated layouts.

Show Off Your Practical Skills:Since this role is all about hands-on work, highlight any practical experience you have. Even if it’s not directly related, let us know how you've used tools or solved problems in the past!

Tailor Your Application:Make sure to tweak your CV and cover letter to match what we're looking for. Mention your ability to work independently and manage your time effectively, as these are key for this role.

Proofread Before You Submit:Before hitting send, give your application a good once-over. Check for spelling and grammar mistakes, as well as the overall layout. A polished application shows us you care!

How to prepare for a job interview at New Appointments Group

✨Know Your Tools

Familiarise yourself with the tools and equipment you might be using in the role. Even if you haven't had direct experience, showing that you understand how to handle basic tools can really impress the interviewers.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've tackled practical problems in the past. Whether it's fixing something at home or managing a tricky situation, being able to articulate your thought process will show that you're ready for on-site challenges.

✨Show Your Independence

Since this role involves working independently, highlight any experiences where you've successfully managed your own workload. Talk about how you prioritise tasks and ensure everything runs smoothly without constant supervision.

✨Emphasise Safety Awareness

Make sure to discuss your understanding of health and safety procedures. This is crucial in a field-based role, so demonstrating that you take safety seriously will resonate well with the interviewers.