At a Glance
- Tasks: Support vulnerable individuals in their housing journey and manage property inspections.
- Company: Dynamic organisation dedicated to making a difference in the community.
- Benefits: 33 days annual leave, health cover, and ongoing training opportunities.
- Other info: Join a supportive team and enjoy a varied role with no two days the same.
- Why this job: Make a real impact while developing your career in a rewarding environment.
- Qualifications: Experience in housing or support work and strong organisational skills.
The predicted salary is between 32000 - 35000 £ per year.
We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across Milton Keynes. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Milton Keynes then please get in touch.
Key Responsibilities
- Service User Support
- Manage a caseload of approximately (Apply online only) Service Users
- Conduct inductions and support Service Users settling into accommodation
- Carry out regular welfare checks and property visits
- Signpost individuals to relevant services such as healthcare and local support agencies
- Report and manage incidents, safeguarding concerns, and absconding cases
- Ensure timely move-on in line with contractual requirements
- Property & Portfolio Management
- Conduct property inspections and report maintenance issues
- Coordinate repairs and ensure properties meet health & safety standards
- Prepare properties for new occupants and manage voids effectively
- Support inventory management and minor repairs where required
- Collaboration & Communication
- Work closely with internal teams and external stakeholders
- Attend meetings and contribute to service delivery improvements
- Maintain accurate, up-to-date records and documentation
- Support colleagues and provide cover when required
- General Responsibilities
- Ensure compliance with company procedures and relevant legislation
- Participate in training and continuous professional development
- Remain responsive to communications and operational demands, including emergencies
What We're Looking For
- Experience working in housing, support work, or a similar role
- Strong organisational skills and ability to manage a high-volume caseload
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Understanding of safeguarding and supporting vulnerable individuals (desirable)
- Full UK Driving Licence and access to your own vehicle (essential)
Why Apply?
- Opportunity to make a real impact supporting vulnerable individuals
- Varied and rewarding role with no two days the same
- Supportive team environment
- Ongoing training and development opportunities
Benefits Package
- 33 days annual leave (including bank holidays)
- Life cover (2x basic salary)
- Westfield Health membership - cashback on health services and discounts for retailers and gyms
- Laptop, phone, and any other required equipment provided
- Mileage expenses - claimable from home
- 6-month probationary period
- Employer pension contributions (4% employer, 4% employee)
- Referral bonus scheme
Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Housing Officer in Bletchley employer: New Appointments Group
Join a compassionate and proactive team as a Housing Officer in Milton Keynes, where you will have the opportunity to make a real impact on the lives of vulnerable individuals. Our supportive work culture fosters collaboration and continuous professional development, ensuring that no two days are the same while you manage a varied caseload and oversee property safety. With a generous benefits package including 33 days of annual leave, life cover, and ongoing training opportunities, we are committed to your growth and well-being in this rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Bletchley
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting vulnerable individuals. Show them you're not just another candidate, but someone who genuinely cares.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing caseloads and supporting service users. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer in Bletchley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Officer role. Highlight your experience in housing or support work, and show us how your skills align with the responsibilities mentioned in the job description.
Show Your Passion:We want to see your genuine passion for supporting vulnerable individuals. Share any relevant experiences or motivations that drive you to make a difference in people's lives, especially in a fast-paced environment like ours.
Be Organised:Since this role involves managing a large caseload, demonstrate your organisational skills in your application. Use clear headings, bullet points, and a tidy layout to make it easy for us to see your qualifications at a glance.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application reaches us quickly and allows you to keep track of your application status easily.
How to prepare for a job interview at New Appointments Group
✨Know Your Stuff
Make sure you understand the role of a Housing Officer inside out. Familiarise yourself with the responsibilities, especially around supporting vulnerable individuals and managing properties. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
Since this role involves working with vulnerable individuals, be prepared to discuss your experience in support work or similar roles. Share specific examples where you've made a positive impact on someone's life, demonstrating your compassion and proactive approach.
✨Organisational Skills Matter
With a large caseload to manage, it's crucial to highlight your organisational skills. Prepare to talk about how you prioritise tasks and manage your time effectively. You might even want to bring a simple example of a system you use to keep track of your responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the team dynamics, ongoing training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the organisation.
