At a Glance
- Tasks: Support vulnerable individuals and manage a diverse caseload in a dynamic environment.
- Company: Join a compassionate team dedicated to making a real difference in people's lives.
- Benefits: Enjoy 33 days annual leave, health cover, and ongoing training opportunities.
- Other info: Flexible working across various locations with excellent career growth potential.
- Why this job: Make a meaningful impact while developing your career in housing support.
- Qualifications: Experience in housing or support work, strong organisational skills, and a full UK driving licence.
The predicted salary is between 35000 - 35000 £ per year.
We are currently recruiting for compassionate and proactive Housing Officers to join a fast-paced and rewarding environment supporting vulnerable individuals across different areas in the South of England including Cornwall, Devon, Wales, London, Essex, Bournemouth, Southampton, and Bristol.
These roles focus on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people.
Key Responsibilities
- Service User Support
- Manage a caseload of approximately 200–250 Service Users
- Conduct inductions and support Service Users settling into accommodation
- Carry out regular welfare checks and property visits
- Signpost individuals to relevant services such as healthcare and local support agencies
- Report and manage incidents, safeguarding concerns, and absconding cases
- Ensure timely move-on in line with contractual requirements
- Property & Portfolio Management
- Conduct property inspections and report maintenance issues
- Coordinate repairs and ensure properties meet health & safety standards
- Prepare properties for new occupants and manage voids effectively
- Support inventory management and minor repairs where required
- Collaboration & Communication
- Work closely with internal teams and external stakeholders
- Attend meetings and contribute to service delivery improvements
- Maintain accurate, up-to-date records and documentation
- Support colleagues and provide cover when required
General Responsibilities
- Ensure compliance with company procedures and relevant legislation
- Participate in training and continuous professional development
- Remain responsive to communications and operational demands, including emergencies
What We’re Looking For
- Experience working in housing, support work, or a similar role
- Strong organisational skills and ability to manage a high-volume caseload
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Understanding of safeguarding and supporting vulnerable individuals (desirable)
- Full UK Driving Licence and access to your own vehicle (essential)
Why Apply?
- Opportunity to make a real impact supporting vulnerable individuals
- Varied and rewarding role with no two days the same
- Supportive team environment
- Ongoing training and development opportunities
Benefits Package
- 33 days annual leave (including bank holidays)
- Life cover (2x basic salary)
- Westfield Health membership – cashback on health services and discounts for retailers and gyms
- Laptop, phone, and any other required equipment provided
- Mileage expenses – claimable from home
- 6-month probationary period
- Employer pension contributions (4% employer, 4% employee)
- Referral bonus scheme
The successful applicants will be subject to Disclosure checks through the Disclosure and Barring Service.
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Housing Officer in Bath employer: New Appointments Group
Join a compassionate and proactive team as a Housing Officer, where you will have the opportunity to make a real impact in supporting vulnerable individuals across various locations in the South of England. With a supportive work culture, ongoing training and development opportunities, and a comprehensive benefits package including generous annual leave and health membership, this role offers a rewarding career path in a dynamic environment that values resilience and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Bath
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by New Appointments Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like New Appointments Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at New Appointments Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at New Appointments Group. Apply directly through us to stand out!
We think you need these skills to ace Housing Officer in Bath
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of New Appointments Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at New Appointments Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of New Appointments Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
