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- Tasks: Support the development of a global customer support platform and drive system improvements.
- Company: Join a dynamic recruitment agency focused on innovative customer solutions.
- Benefits: Enjoy a competitive salary, excellent benefits, and opportunities for growth.
- Other info: Remote work option available with a vibrant team culture.
- Why this job: Make a real impact in customer support while developing your skills in a supportive environment.
- Qualifications: Experience in Service Desk, Application Support, Business Analysis, or QA is essential.
The predicted salary is between 38000 - 38000 £ per year.
A recruitment agency is seeking a Junior Product Owner to support the development of a global customer support platform. The ideal candidate should have a background in Service Desk, Application Support, Business Analysis, or QA, with experience in CRM or ticketing systems.
This position includes:
- Gathering business requirements
- Supporting UAT
- Driving system improvements
The role offers a salary of £38,000 per year along with excellent benefits and is based in Dover, England.
Remote Junior Product Owner — Customer Support Platform in Kent employer: New Appointments Group Ltd
Contact Detail:
New Appointments Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Junior Product Owner — Customer Support Platform in Kent
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with customer support platforms. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CRM and ticketing systems. We want you to showcase your understanding of how these tools can improve customer support—be ready to share examples!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email expressing your enthusiasm can make you stand out from the crowd.
✨Tip Number 4
Showcase your problem-solving skills during interviews. As a Junior Product Owner, you'll need to gather requirements and drive improvements, so be prepared to discuss how you've tackled challenges in the past.
We think you need these skills to ace Remote Junior Product Owner — Customer Support Platform in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Service Desk, Application Support, or Business Analysis. We want to see how your background aligns with the role of a Junior Product Owner.
Showcase Your Skills: In your cover letter, emphasise your familiarity with CRM or ticketing systems. We’re looking for someone who can hit the ground running, so let us know how you can contribute!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, especially when it comes to gathering business requirements and supporting UAT.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at New Appointments Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of customer support platforms and ticketing systems. Familiarise yourself with common CRM tools and be ready to discuss how you've used them in past roles. This will show that you're not just a good fit for the role, but that you genuinely understand the landscape.
✨Showcase Your Experience
Prepare specific examples from your background in Service Desk, Application Support, or Business Analysis. Think about times when you gathered business requirements or supported UAT. Being able to articulate these experiences clearly will demonstrate your capability and readiness for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to system improvements and how they measure success in their customer support platform. This shows your interest in the role and helps you gauge if the company is the right fit for you.
✨Be Ready to Collaborate
As a Junior Product Owner, collaboration is key. Be prepared to discuss how you work with cross-functional teams and handle feedback. Share examples of how you've successfully collaborated in the past, as this will highlight your teamwork skills and adaptability.