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- Tasks: Engage with customers face-to-face and over the phone while handling invoices and admin tasks.
- Company: Join New Appointments Group, a trusted name in matching employers with jobseekers since 1975.
- Benefits: Immediate start, Monday to Friday hours, and a chance to enhance your office skills.
- Why this job: Perfect for those who love interacting with people and want to gain valuable experience.
- Qualifications: Previous office experience and excellent communication skills are a must.
- Other info: Diverse and inclusive workplace committed to equality.
The predicted salary is between 20000 - 30000 £ per year.
We have an urgent short-term temporary assignment for an experienced Customer Service Administrator in Canterbury. The role will be varied and involve dealing with customers face-to-face and on the telephone. You will create invoices, process details on the IT system, and carry out general administrative tasks.
Hours: 8.00am – 6.00pm, Monday to Friday. Immediate start.
Responsibilities:
- Interact with customers face-to-face and via telephone in a professional manner.
- Create invoices and process details on the IT system.
- Carry out general administrative tasks as required.
Qualifications:
- Previous office experience is required.
- Excellent communication skills.
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Customer Service Administrator in Canterbury employer: New Appointments Group Ltd
Contact Detail:
New Appointments Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Canterbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on New Appointments Group. Understanding their values and what they stand for can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when interacting with customers face-to-face or over the phone during the actual job.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed professionally for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer’s mind as they make their decision.
We think you need these skills to ace Customer Service Administrator in Canterbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your previous office experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Keep It Professional: When writing your application, maintain a professional tone. Remember, you'll be interacting with customers face-to-face and over the phone, so let your communication skills shine through in your written application too!
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough proofread. Check for spelling and grammar mistakes, as these can make a big difference. We want to see your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, if this role isn’t quite right for you, you can check out other opportunities we have available!
How to prepare for a job interview at New Appointments Group Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you handle difficult customers and provide examples of your past experiences. This will show that you understand the role and can communicate effectively.
✨Familiarise Yourself with Invoicing Processes
Since creating invoices is part of the job, it’s a good idea to review basic invoicing procedures. If you have experience with specific IT systems, mention them during the interview. This will demonstrate your readiness to hit the ground running.
✨Practice Your Communication Skills
As this role involves face-to-face and telephone interactions, practice your communication skills. You might want to do mock interviews with a friend or family member to get comfortable speaking clearly and professionally.
✨Prepare Questions for Them
Have a few questions ready to ask the interviewer about the company culture or team dynamics. This shows your interest in the role and helps you determine if it’s the right fit for you. Plus, it makes the conversation more engaging!
