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- Tasks: Greet patients, manage appointments, and handle calls in a friendly manner.
- Company: New Appointments Group Ltd, a welcoming workplace in Broadstairs.
- Benefits: Earn £12.71 per hour with weekly pay and inclusive work culture.
- Other info: DBS check required; promotes inclusivity as per the Equality Act 2010.
- Why this job: Join a supportive team and make a difference in patient care.
- Qualifications: Previous reception or customer service experience is essential.
The predicted salary is between 26400 - 26400 £ per year.
New Appointments Group Ltd is seeking a friendly and organised front desk receptionist in Broadstairs, UK. You will be responsible for:
- Greeting patients
- Answering calls
- Managing appointments
- Processing registrations and prescription requests
Previous reception or customer service experience is essential for this role. The pay is £12.71 per hour, with weekly pay whilst temping. This role requires a DBS check and promotes an inclusive workplace as per the Equality Act 2010.
Front Desk & Patient Services Associate in Broadstairs employer: New Appointments Group Ltd
Contact Detail:
New Appointments Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Patient Services Associate in Broadstairs
✨Tip Number 1
Make sure to research New Appointments Group Ltd before your interview. Knowing their values and how they operate will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a front desk receptionist, you'll be the first point of contact for patients. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and organised.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction right from the start.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Desk & Patient Services Associate in Broadstairs
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your character and enthusiasm for the role.
Highlight Relevant Experience: Make sure to emphasise any previous reception or customer service experience you have. We’re looking for someone organised and capable, so share specific examples of how you've excelled in similar roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Front Desk & Patient Services Associate position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at New Appointments Group Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Front Desk & Patient Services Associate. Familiarise yourself with the tasks like greeting patients, managing appointments, and processing registrations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since previous reception or customer service experience is essential, be ready to share specific examples from your past roles. Think about times when you handled difficult situations or went above and beyond for a customer. This will show that you have the right skills for the job.
✨Prepare for Common Interview Questions
Anticipate questions related to patient interactions and appointment management. Practice responses to questions like 'How would you handle a difficult patient?' or 'What steps do you take to ensure accuracy in scheduling?' This preparation will help you feel more confident during the interview.
✨Emphasise Your Organisational Skills
As a front desk receptionist, being organised is key. Be prepared to discuss how you manage your time and prioritise tasks. You might want to mention any tools or methods you use to stay organised, as this will highlight your suitability for the role.