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- Tasks: Support individuals experiencing homelessness to achieve independent living and maintain their tenancies.
- Company: Join a compassionate organisation dedicated to making a difference in people's lives.
- Benefits: Flexible hours, training opportunities, and a supportive team environment.
- Why this job: Make a real impact by helping others find stability and independence in their lives.
- Qualifications: Empathy, communication skills, and a passion for supporting vulnerable individuals.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
To provide housing related support to people who are homeless to enable them to maintain their tenancies and to achieve their aspirations for independent living. This job description is generic and applies to all housing support workers. The duties will be determined by the individual needs of the users being supported. The context in which support is provided may vary according to the users' living environment, housing management and support, housing management only or floating support only.
Responsibilities
- Support provided will be weekly and will be based around each individual's needs, focusing on but not exclusively substance misuse, mental health, benefits, housing and property bidding, independent living skills to ensure they are in a position to move on into independent living.
- Identify users' individual support needs and, through consultation and agreement with the user (and, where appropriate, their manager), devise and implement suitable support plans to ensure that identified support needs are met.
- Encourage and support tenants to live as fully and independently as possible within the local community, providing information, emotional, organisational and practical support and training as appropriate.
- To carry out risk assessments as and when necessary due to the changing needs and aspirations of users.
- Organise and provide appropriate support for tenants preparing to move-on to greater independence, including support through the move and resettlement into their new home.
- Contribute to the protection of service users from abuse, and support service users when they are distressed, raising appropriate issues to manager or safeguarding.
- Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies, and other landlords as appropriate.
- Advocate for tenants where appropriate.
- Collect rent and/or service charges from tenants on a monthly basis, supporting tenants should they fall into arrears with this.
- Property Maintenance (Ability HA tenancies only): Report, order and inspect day to day repairs and estate maintenance, monitoring the performance of the Associations contractors.
- Ensure that fire and other equipment is regularly serviced, tested and complies with health and safety requirements.
- Record weekly/monthly health and safety checks.
- Carry out risk assessment and hazard reporting in line with health & safety policy and procedures.
- Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.
- Keep up to date with issues relevant to housing & support, welfare benefits and other relevant legislation.
- To undertake all core training required for this post and other training and professional development activities as required.
- Undertake other delegated tasks and responsibilities that fall within your capabilities.
- To be aware of Ability's values, policies & procedures that are current at any time and always to carry out duties accordingly.
- To comply at all times with the Associations legal, contractual and regulatory responsibilities in relation to the above duties.
Housing Support Worker in Birmingham employer: New Albany Plain Local Schools
Contact Detail:
New Albany Plain Local Schools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting individuals towards independent living. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling challenging situations or supporting vulnerable individuals. Role-playing with a friend can help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that housing support worker role. Plus, it shows you’re serious about joining our team and making a positive impact in the community.
We think you need these skills to ace Housing Support Worker in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Support Worker. We want to see how you can help our users achieve their aspirations for independent living!
Showcase Your Empathy: In your written application, emphasise your ability to understand and support individuals facing challenges. We value empathy and want to know how you can advocate for tenants and provide emotional support.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your relevant experiences and how they relate to the responsibilities outlined in the job description. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at New Albany Plain Local Schools
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Housing Support Worker. Understand the challenges faced by individuals who are homeless and be ready to discuss how you can help them achieve independent living. This shows your genuine interest in the role.
✨Show Empathy and Understanding
During the interview, demonstrate your ability to empathise with service users. Share examples from your past experiences where you've supported someone through a tough time or helped them achieve their goals. This will highlight your suitability for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. Inquire about the support systems in place for staff, or how they measure success in helping tenants move towards independence. This shows that you're proactive and genuinely interested in the position.
✨Team Player Mindset
Emphasise your ability to work within a team. Share examples of how you've collaborated with colleagues in previous roles, especially in challenging situations. This is crucial as the role involves liaising with various professionals and supporting your teammates.
