New Age Care Limited
Salary: From £28,000
Location: Hinckley & Surrounding Areas
About the Role
New Age Care is seeking a compassionate, organised and proactive Care Coordinator to support the delivery of safe, high-quality domiciliary and live-in care services.
You will coordinate care packages, manage staff rotas, support care teams and ensure service users receive person-centred care that meets their individual needs.
Key Responsibilities
- Coordinate daily care schedules, staff rotas and live-in care placements to ensure continuity of care.
- Conduct care assessments, reviews, and update individual care plans in line with service users’ needs and preferences.
- Allocate care staff according to their skills, availability, training and competencies.
- Monitor care delivery, service user wellbeing and quality of service through regular visits and feedback.
- Provide guidance, support and supervision to care staff, promoting teamwork and high professional standards.
- Support staff induction, training, competency assessments and ongoing development.
- Complete regular quality checks, spot checks and medication audits to ensure compliance with care standards.
- Monitor missed, late or disrupted visits and arrange appropriate cover when required.
- Respond to concerns, incidents, complaints and safeguarding issues, escalating where necessary.
- Maintain accurate care records, staff information, audit reports and other relevant documentation.
- Communicate effectively with service users, families, care staff and healthcare professionals.
- Support the Registered Manager and Care Manager with the day-to-day running and continuous improvement of the service.
What We’re Looking For
- Experience in health or social care.
- Strong organisational and communication skills.
- Good IT and record-keeping skills.
- Ability to prioritise and work under pressure.
- A compassionate, professional and person-centred approach.
- Understanding safeguarding, confidentiality and care standards.
Desirable: Care Coordinator experience, a Level 2 or 3 Health & Social Care qualification, and experience in domiciliary or live-in care.
Join Our Team
Be part of a dedicated team committed to delivering compassionate, safe and high-quality care, making a meaningful difference to the lives of the people we support.
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Care Coordinator ( Hinckley, Leicestershire) employer: New Age Care
New Age Care is an exceptional employer that prioritises the well-being and professional growth of its Live-In Carers. With a strong commitment to providing comprehensive training and support, employees are empowered to deliver compassionate care while enjoying a collaborative and respectful work culture. Located in a community-focused environment, this role offers the unique advantage of making a meaningful impact on clients' lives, fostering both personal and professional fulfilment.
