At a Glance
- Tasks: Lead final-mile delivery operations and ensure efficient logistics management.
- Company: Join a vibrant fashion brand that celebrates diversity and empowers individuality.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Fast-paced environment with excellent career advancement opportunities.
- Why this job: Make a real impact in logistics while working with a passionate team.
- Qualifications: 3-5 years of logistics experience, preferably in fashion, and strong data skills.
The predicted salary is between 40500 - 49500 £ per year.
At Never Fully Dressed, we’re more than just a fashion brand - we’re a community built on self-expression, inclusivity, and individuality. Born from humble beginnings in the vibrant markets of East London, we’ve grown into a global brand that celebrates diversity and empowers women to embrace their unique style. Our team is driven by creativity, passion, and a commitment to making a positive impact, designing versatile pieces that inspire confidence and joy in everyday life.
We are creating this role to address a key gap in our current logistics structure, with a dedicated focus on distribution and ensuring the effective management and coordination of our growing logistics network. As we expand our warehouse operations across the EU, US and UK, we need a dedicated lead to oversee distribution, drive operational efficiencies and ensure our logistics capabilities scale in line with the business's growth.
As the Logistics Lead, you’ll own our final-mile delivery operations, ensuring goods move efficiently from our warehouses and 3PL partners through to the end customer. You’ll oversee delivery performance, carrier relationships, route planning, and service levels, acting as the key link between logistics partners, customer service, and internal teams. You’ll drive on-time delivery, resolve operational issues, manage costs, and continuously improve the customer delivery experience as we scale.
Responsibilities
- Lead end-to-end final-mile delivery operations, coordinating carriers, 3PLs, and internal teams to ensure orders reach customers efficiently and on time.
- Own delivery performance, tracking key metrics such as on-time delivery, failed delivery rates, customer experience, and carrier service levels.
- Manage relationships with final-mile delivery partners, overseeing operational priorities, performance reviews, escalations, and continuous improvement.
- Manage final-mile logistics costs and financial processes, including carrier invoices, delivery surcharges, re-delivery fees, claims, and service-related credits.
- Oversee investigations and resolution of failed, lost, or damaged deliveries, working closely with carriers, warehouse teams, and customer service.
- Own regular final-mile performance reporting, ensuring accurate and timely visibility of delivery KPIs, costs, service levels, and operational issues.
- Drive continuous improvement across final-mile operations, focusing on delivery speed, reliability, cost efficiency, customer satisfaction, and scalability.
Requirements
- 3-5 years’ logistics experience (fashion or homeware preferred) working with retailers within the fashion industry.
- Proficient User of Mintsoft preferable or another ERP system.
- Confident with data, Excel, and using insights to improve processes.
- Knowledge of Incoterms, commercial invoicing, trade compliance requirements, and international shipping.
- Resilient, adaptable, and able to keep pace in a fast-moving, entrepreneurial environment.
- Super-organised, detail-focused, and great at managing time.
- A proactive communicator who thrives on cross-team collaboration and solution-driven thinking.
Logistics Lead Distribution in London employer: Never Fully Dressed
Never Fully Dressed fosters a creative and inclusive work culture, encouraging employees to express themselves while contributing to a positive impact in the fashion industry. The company values collaboration and offers opportunities for professional growth as it expands its global presence.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Lead Distribution in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Never Fully Dressed and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Never Fully Dressed!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Never Fully Dressed keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Lead Distribution in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Never Fully Dressed:This is your chance to really connect with the team at Never Fully Dressed. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Never Fully Dressed
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Never Fully Dressed.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Never Fully Dressed that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Never Fully Dressed. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
