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- Tasks: Join our team to assess jewellery, coordinate repairs, and provide top-notch customer service.
- Company: Neve Jewels is a digital-first jewellery group reshaping the diamond industry with unique designs.
- Benefits: Enjoy a competitive salary, private health insurance, employee discounts, and a supportive work environment.
- Why this job: Be part of an innovative company that values creativity and offers a chance to learn in a dynamic setting.
- Qualifications: Strong jewellery knowledge and customer service experience are essential; excellent communication skills are a must.
- Other info: This role is based in Birmingham and requires a full-time commitment.
The predicted salary is between 21600 - 27000 £ per year.
Supporting the work of the Jeweller since 2006.
The Neve Jewels Group comprises three leading diamond jewellery brands with a strong presence both internationally and in the UK. We are on a mission to reshape and disrupt the diamond jewellery industry by being Europe's only digital-first jewellery group. We have our own handmade workshop in the Jewellery Quarter, Birmingham, offering a wide range of unique jewellery, bespoke designs, and certified, conflict-free diamonds.
Seeking a Jewellery Assessment Coordinator to join our Birmingham operations team. Responsibilities include:
- Assessing product issues and working with workshop teams
- Tracking and issuing repairs
- Coordinating stock transfers with regional offices
- Sourcing stones and findings for urgent orders
- Overseeing workshop repair costs
- Providing customer service
- Booking returns and repairs
- Sending products for hallmarking
- Preparing office collections and appointments
- Conducting regular stock checks
What We're Looking For:
- Strong knowledge of jewellery (metals, settings, tolerances)
- Product assessment experience
- Customer service or workshop experience
- Excellent communication skills over phone and email
Job Details:
- Type: Full-time
- Location: In person
What You Can Expect:
- Competitive salary up to £27,000/year
- Private health insurance
- Employee Assistance Programme (EAP)
- Company pension
- Employee discount
- Health & Wellbeing Programme
- Private medical insurance
- Referral programme
Neve Jewels Group is an equal opportunity employer committed to a respectful and inclusive work environment.
Founded in 2003, the Neve Jewels Group includes Diamonds Factory, Austen & Blake, and Sacet.
Jewellery Assessment Coordinator, Neve Jewels - Birmingham employer: Neve Jewels
Contact Detail:
Neve Jewels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jewellery Assessment Coordinator, Neve Jewels - Birmingham
✨Tip Number 1
Familiarise yourself with the latest trends in jewellery design and assessment. This will not only help you in interviews but also show your genuine interest in the industry, which is crucial for a role at Neve Jewels.
✨Tip Number 2
Network with professionals in the jewellery sector, especially those who have experience in product assessment or customer service. Attend local events or join online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of your experience with jewellery assessment and customer service. Think about challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills and expertise.
✨Tip Number 4
Research Neve Jewels and their unique approach to the jewellery market. Understanding their mission and values will allow you to tailor your conversations and show how you can contribute to their goals.
We think you need these skills to ace Jewellery Assessment Coordinator, Neve Jewels - Birmingham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Jewellery Assessment Coordinator position. Tailor your application to highlight relevant experience in jewellery assessment and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in jewellery, product assessment, or customer service. Use specific examples to demonstrate your skills and knowledge in these areas.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in working for Neve Jewels and how your background makes you a suitable candidate. Mention your passion for the jewellery industry and your understanding of their mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the jewellery industry.
How to prepare for a job interview at Neve Jewels
✨Show Your Knowledge of Jewellery
Make sure to brush up on your knowledge of different metals, settings, and tolerances. Being able to discuss these topics confidently will demonstrate your expertise and passion for the industry.
✨Highlight Relevant Experience
Prepare to talk about your previous experience in product assessment or customer service. Be ready with specific examples that showcase your skills and how they relate to the responsibilities of the Jewellery Assessment Coordinator role.
✨Demonstrate Strong Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews to refine your phone and email communication style, ensuring you come across as professional and approachable.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This shows your genuine interest in Neve Jewels and helps you understand if the company culture aligns with your values.
