At a Glance
- Tasks: Deliver exceptional in-store experiences and build genuine relationships with clients.
- Company: Join Neve Jewels Group, a leading digital-first luxury jewellery brand.
- Benefits: Competitive salary, commission, 20 days holiday, and 24/7 support.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of reshaping the diamond jewellery industry while working with luxury products.
- Qualifications: 1-2 years in luxury retail, strong communication skills, and a passion for jewellery.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
The Neve Jewels Group comprises three leading diamond jewellery brands with a strong presence both internationally and in the UK. With exceptional growth in recent years, we are on a mission to reshape and disrupt the diamond jewellery industry as Europe’s leading digital-first jewellery group. We are now looking for a Luxury Jewellery Sales Consultant to join our successful team in Newcastle.
About the Role
You will deliver an exceptional in-store experience, combining strong product knowledge with a consultative sales approach to drive performance and customer satisfaction.
Key Responsibilities
- Greet clients with warmth and professionalism, building genuine relationships
- Develop strong product knowledge across jewellery collections, materials, and craftsmanship
- Meet and exceed individual and team sales targets
- Deliver exceptional customer service and create a luxury shopping experience
- Handle client inquiries and resolve concerns effectively
- Represent the brand with professionalism and passion
- Collaborate with team members to enhance store performance and visual merchandising
What We’re Looking For
- 1–2 years’ experience in luxury retail (jewellery preferred)
- Proven track record of achieving and exceeding sales targets
- Experience working with high-end clientele is advantageous
- Confident communication and telephone manner
- Strong problem-solving skills and a proactive mindset
- Ability to adapt in a fast-paced retail environment
- Strong interpersonal and relationship-building skills
- High attention to detail and passion for luxury products
Competitive salary + commission
20 days holiday + bank holidays
Employee Assistance Programme (24/7 support)
Sales Consultant in Newcastle upon Tyne employer: Neve Jewels Group
Contact Detail:
Neve Jewels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Newcastle upon Tyne
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Neve Jewels Group's history, values, and product lines. This will not only impress them but also help you connect with their mission of reshaping the diamond jewellery industry.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a piece of jewellery to a client. Use your strong product knowledge to create a narrative that highlights the craftsmanship and luxury of the items. This will show you're ready to deliver that exceptional in-store experience.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Consultant. Plus, it’s a great way to make connections that could help you land the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Sales Consultant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury jewellery shine through! We want to see how your enthusiasm aligns with our mission to reshape the diamond jewellery industry.
Highlight Relevant Experience: Make sure to showcase any experience you have in luxury retail, especially if it involves jewellery. We’re looking for candidates who can hit the ground running, so don’t be shy about your achievements!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills and experiences that relate to the responsibilities listed in the job description. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Neve Jewels Group!
How to prepare for a job interview at Neve Jewels Group
✨Know Your Diamonds
Before the interview, dive deep into understanding diamonds and jewellery. Familiarise yourself with different types of stones, settings, and craftsmanship. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury jewellery industry.
✨Practice Your Sales Pitch
Since the role is all about delivering an exceptional in-store experience, practice your consultative sales approach. Prepare to discuss how you would greet clients, build relationships, and handle inquiries. Role-playing with a friend can help you refine your communication skills and boost your confidence.
✨Showcase Your Customer Service Skills
Be ready to share specific examples of how you've provided outstanding customer service in the past. Think of situations where you resolved client concerns or exceeded their expectations. This will demonstrate your ability to create a luxury shopping experience that aligns with the brand's values.
✨Dress the Part
As a Sales Consultant in a luxury environment, your appearance matters. Dress smartly and professionally for the interview to reflect the brand's image. This shows that you understand the importance of presentation in the luxury retail sector and are serious about the role.