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- Tasks: Lead a passionate team, drive sales, and create exceptional customer experiences.
- Company: Join Neve Jewels Group, a digital-first luxury jewellery brand.
- Benefits: Competitive salary, quarterly bonuses, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on ethical craftsmanship and innovation.
- Why this job: Be part of a brand redefining modern luxury and making meaningful moments.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 36000 - 40000 £ per year.
Hours: 40 hours per week, working any 5 out of 7 days, including bank holidays and weekends.
Salary: Circa £38,000 per annum DOE, with the opportunity to earn a quarterly bonus.
We are seeking an experienced and dedicated Store Manager reporting into the Regional Sales Manager. You will inspire and develop our high performing team of up to five staff members as well as uphold our brand’s reputation for luxury and excellence. In this role, you will oversee daily store operations, drive sales performance, and ensure an exceptional customer experience. Join us in delivering craftsmanship and joy through a passionate team committed to excellence.
About Our Brand: Neve Jewels Group is a UK headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sa. Established in 2018, Austen & Blake is changing the way people buy jewellery. We create custom‑made diamond jewellery to mark life’s milestones. Our designs are made‑to‑order in our workshop and can be personalised to create something truly individual to the wearer. With almost 40 retail stores worldwide and an ever‑expanding digital presence driven by high demand, we offer crafted, custom jewellery to people throughout the UK and around the globe.
Our Values:
- Celebrate the Moment: We honour life’s milestones by creating meaningful, joy‑filled jewellery experiences.
- Customer Centric Approach: Every decision starts with our customer, delivering personalised service at every step.
- Earn Trust and Respect: We build trust through honesty, care, and respect in all relations.
- Experience Led Innovation: We blend tradition and innovation to enhance every jewellery experience.
- Empathy for People and Planet: We act with compassion, sourcing ethically and operating sustainably.
How You’ll Contribute:
- Leadership & Team Management: Lead and mentor the sales team to consistently meet and exceed sales targets while fostering a positive and collaborative work environment.
- Client Experience, Feedback & Improvement: Ensure all clients are warmly welcomed and their needs understood through consultative selling and responsive service, while actively gathering feedback on in‑store experiences and products to identify and implement improvements that elevate service standards and operational excellence.
- Product Knowledge: Maintain expert knowledge of our jewellery collections and conduct regular training to boost the team’s product expertise.
Store Manager in Manchester employer: Neve Jewels Group
Contact Detail:
Neve Jewels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and jewellery industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a Store Manager role!
✨Tip Number 2
Prepare for those interviews by researching the brand inside out. Know their values, products, and what makes them tick. This way, you can show how your leadership style aligns with their mission of delivering exceptional customer experiences.
✨Tip Number 3
Practice your pitch! Be ready to discuss your past experiences in team management and sales performance. Use specific examples that highlight your ability to inspire and develop a high-performing team, just like the one they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our passionate team at BrandNeve Jewels Group.
We think you need these skills to ace Store Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer experiences and leading a high-performing team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with our values and the Store Manager role. We love seeing how your past achievements can contribute to our mission of redefining modern luxury.
Be Authentic: Don’t be afraid to show your personality in your application. We appreciate authenticity and want to get a sense of who you are beyond just your qualifications. Let us know what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Neve Jewels Group
✨Know Your Brand Inside Out
Before the interview, dive deep into understanding Neve Jewels Group and its values. Familiarise yourself with their product offerings, especially the made-to-order jewellery. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer-Centric Approach
Since the company values a customer-centric approach, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you gather feedback and implement changes to enhance the customer experience in your previous roles.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and how success is measured. This shows you're not just interested in the role, but also in how you can contribute to the team's success.