At a Glance
- Tasks: Engage clients, provide personalised recommendations, and exceed sales targets in luxury jewellery.
- Company: Join Diamonds Factory, a fast-growing UK luxury jewellery brand with a trusted reputation.
- Benefits: Earn up to £26,500 plus commission, enjoy private healthcare, and 20 days holiday.
- Other info: Equal opportunity employer committed to a supportive and inspiring work environment.
- Why this job: Be part of a passionate team delivering exceptional customer experiences in a dynamic environment.
- Qualifications: 1-2 years of luxury retail sales experience and a passion for jewellery.
The predicted salary is between 26500 - 26500 € per year.
Hours: 40 hours over 5 days, working any 5 out of 7 days including bank holidays and weekends.
Salary: Basic salary up to £26,500 per annum with the opportunity to earn commission and rewards.
The Company:
About Diamonds Factory
Founded in 2008, Diamonds Factory is a fast-growing UK-based luxury jewellery brand redefining how customers buy high-quality, affordable diamond jewellery. With over 15 UK stores and continued global expansion, we are proud to be one of the most trusted jewellery brands on the market, creating meaningful milestone moments for our customers.
About this role:
We are looking for a luxury Jewellery Sales Consultant to join our successful sales team based in Belfast. Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers.
How you’ll contribute:
- Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences.
- Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart.
- Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer-centric approach. Provide personalised recommendations and options to clients, ensuring a memorable and luxurious shopping experience.
- Customer Experience: Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression. Handle client inquiries, resolve concerns, and create an environment where clients feel valued and appreciated.
- Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance, as well as demonstrating a genuine passion for luxury jewellery.
- Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store.
Qualifications, Skills & Experience:
- Minimum of 1-2 years sales experience in luxury retail, preferably in the jewellery sector, with a proven track record of achieving and surpassing sales targets.
- Experience liaising with high-end clientele is advantageous.
- Confident telephone manner.
- Proactive team player.
- Problem solving: employ critical thinking to identify possible solutions.
- Flexibility: Be able to adapt quickly and efficiently in line with the changing needs of the role.
- Have a keen interest in new software and the ability to learn new systems quickly.
- Excellent interpersonal skills, including exceptional listening, communication, and relationship-building abilities.
- A passion for luxury products and an innate sense of style.
- Strong attention to detail and a keen eye for aesthetics.
- Ability to work in a fast-paced, dynamic environment while maintaining a high level of professionalism.
- A proactive and results-driven attitude, combined with a genuine desire to exceed customer expectations.
Benefits:
- Competitive salary.
- Commission.
- 20 days holiday plus 8 days bank holiday pro rata.
- Private Healthcare.
- Access to 24hr Employee Assistance Programme.
- Company discount.
Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.
Sales Consultant in Manchester employer: Neve Jewels Group
Diamonds Factory is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to grow and excel in their roles. With competitive salaries, commission opportunities, and comprehensive benefits including private healthcare and a supportive Employee Assistance Programme, our Belfast location offers a unique chance to be part of a luxury jewellery brand dedicated to creating meaningful experiences for customers. Join us to collaborate with a passionate team and develop your skills in a dynamic retail environment that values professionalism and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Manchester
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Diamonds Factory's history, values, and products. This will not only impress them but also help you tailor your responses to show you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your sales experience and how you can engage clients effectively.
✨Tip Number 3
Dress to impress! As a Sales Consultant in luxury jewellery, your appearance matters. Choose an outfit that reflects the brand's sophistication and shows you understand the luxury market.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Consultant in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury jewellery shine through! Share why you’re excited about the role and how your passion aligns with our brand values.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in luxury retail. We want to see how your skills and achievements make you the perfect fit for our Sales Consultant position.
Be Personable:In your cover letter, don’t just list your qualifications. Tell us a bit about yourself! We’re looking for someone who can build genuine relationships with clients, so let your personality come through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Neve Jewels Group
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Diamonds Factory's jewellery collection. Familiarise yourself with the materials, design details, and craftsmanship that make their products unique. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially in luxury retail. Think of specific examples where you've exceeded sales targets or provided exceptional customer service. Be ready to demonstrate how you can apply those skills to meet and exceed the expectations at Diamonds Factory.
✨Practice Active Listening
During the interview, practice active listening by engaging with the interviewer’s questions and responding thoughtfully. This is crucial for a role that involves client engagement. Show that you can build genuine relationships by reflecting on what they say and asking insightful follow-up questions.
✨Embody the Brand
Dress appropriately and present yourself in a polished manner that reflects the luxury nature of the brand. Your appearance should convey professionalism and a passion for luxury jewellery. This will help you stand out as a potential brand ambassador during the interview.
