Health & Safety Officer

Neve Jewels Group is a UK-headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.

Established in 2018, Diamonds Factory, Austen & Blake, and Sacet are changing the way people buy jewellery.

We create custom-made diamond jewellery to mark life’s milestones.

Our designs are made-to-order in our workshop and can be personalised to create something truly individual to the wearer.

With almost 70+ retail stores worldwide and an ever-expanding digital presence driven by high demand, we offer crafted, custom jewellery to people throughout the UK and around the globe.

www. neve-jewels-group | Diamonds Factory | Austen and Blake | Sacet

Our Values

• Celebrate the Moment
• We honour life’s milestones by creating meaningful, joy-filled jewellery experiences.
• Customer Centric Approach
• Every decision starts with our customer, delivering personalised service at every step.
• Earn Trust and Respect
• We build trust through honesty, care, and respect in all relationships.

Experience-Led Innovation

• We blend tradition and innovation to enhance every jewellery experience.
• Empathy for People and Planet
• We act with compassion, sourcing ethically and operating sustainably.

The Role

As Neve Jewels Group continues its international growth, we are seeking an experienced and commercially minded

H&S Officer to lead our global health, safety and wellbeing agenda.

Reporting to the Chief People Officer, you will act as the Group's subject matter expert, responsible for developing and embedding a scalable health, safety and wellbeing strategy that supports business growth, operational excellence and regulatory compliance across our retail stores, workshops, warehousing operations and corporate offices.

This is a highly visible role requiring both strategic leadership and hands‑on execution.

You will partner with leaders across the business to build a proactive culture where health, safety and wellbeing are embedded into everyday decision-making, risk management and operational performance.

Key Responsibilities

• Strategy, Culture & Leadership
• Develop and deliver the Group Health, Safety & Wellbeing Strategy aligned to business objectives and growth plans.
• Establish and maintain a global Health & Safety Management System, ensuring consistent standards, policies and governance across all locations.
• Champion a positive safety culture that promotes accountability, engagement and continuous improvement.
• Act as the organisation's lead advisor on all health, safety and wellbeing matters.
• Compliance, Governance & Risk
• Ensure compliance with all applicable health and safety legislation, regulatory requirements and industry best practice.
• Lead risk assessments, audits, inspections and assurance programmes across all locations.
• Develop and maintain robust policies, procedures and governance frameworks that support legal compliance and operational excellence.
• Monitor legislative developments and emerging risks, ensuring the business remains compliant and future‑ready.
• Provide regular reporting, insights and recommendations to senior leadership.
• Operational Excellence
• Partner with Retail, Operations, Warehousing, Facilities and Corporate teams to identify, manage and mitigate risk.
• Support new store openings, relocations, acquisitions and business change projects from a health and safety perspective.
• Oversee emergency preparedness, contractor management, workplace inspections, first aid and fire safety programmes.
• Conduct site visits and audits to ensure compliance, consistency and continuous improvement across all locations.
• Wellbeing, Capability & Continuous Improvement
• Lead investigations into incidents, near misses and occupational health concerns, ensuring effective corrective actions are implemented.
• Use data, reporting and trend analysis to drive risk reduction and performance improvement initiatives.

Develop and deliver health and safety training, awareness campaigns and leadership development programmes.

• Build leadership capability and accountability for health, safety and wellbeing across the organisation.
• Promote wellbeing, psychological safety and a culture where employees feel empowered to raise concerns and contribute to safer ways of working.

Skills, Experience & Qualifications

• Minimum 5 years’ experience in a Health & Safety leadership role within a multi‑site environment.
• Experience supporting retail, warehousing, manufacturing, logistics or customer‑facing operations.
• Proven experience developing and implementing Health & Safety strategies, management systems and governance frameworks.
• Strong working knowledge of UK Health & Safety legislation and regulatory requirements.
• Experience conducting audits, inspections, investigations and risk assessments.
• Proven ability to influence senior stakeholders and drive organisational change.
• NEBOSH General Certificate (or equivalent recognised qualification).
• Excellent communication, stakeholder management and analytical skills.
• Experience supporting international operations across multiple jurisdictions.
• NEBOSH Diploma, NCRQ Diploma or equivalent advanced qualification.
• Chartered IOSH status or working towards Chartered Membership.
• Experience leading wellbeing, occupational health or employee engagement initiatives.
• Experience within luxury retail, manufacturing or global consumer brands.
• What Success Looks Like
• A strong and visible health, safety and wellbeing culture embedded across the Group.
• Consistent global standards and high levels of legal and regulatory compliance.
• Reduced incidents, improved risk management and positive audit outcomes.
• Increased leadership accountability and employee engagement in health and safety.
• Health, safety and wellbeing recognised as a key contributors to employee experience, operational excellence and sustainable business growth.

Why Join Neve Jewels Group?

This is an opportunity to shape and lead the global health, safety and wellbeing agenda within a fast-growing international luxury business.

You will play a key role in protecting our people, supporting our growth ambitions and creating safe, high‑performing environments where employees and customers can thrive.

What's In Store For You?

• Hybrid Working – 3 days in the office, 2 days from home
• 25 days annual leave plus public holidays
• Birthday Leave – 1 paid day off on your birthday
• Perkbox – Discounts, wellbeing rewards and peer recognition
• Enhanced Family Friendly & Leave Policies
• The opportunity to partner with a growing global luxury brand
• Diversity & Inclusion

Neve Jewels Group is an equal opportunity employer.

We are committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.

We welcome applications from all backgrounds and experiences and encourage candidates to apply even if they do not meet every requirement listed.

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