At a Glance
- Tasks: Manage our French e-commerce site and boost online sales through data-driven strategies.
- Company: Join Diamonds Factory, a luxury jeweller known for exquisite craftsmanship and bespoke experiences.
- Benefits: Competitive salary, creative work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on customer satisfaction and innovative digital marketing.
- Why this job: Be part of a dynamic team that shapes the online shopping experience for luxury jewellery.
- Qualifications: Fluent in French and English, with e-commerce management experience in fashion or luxury goods.
The predicted salary is between 30000 - 40000 £ per year.
Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.
Role Overview
Reporting to the Global Ecommerce Manager, the Ecommerce Executive will play a key role in executing our online trading strategy, managing the French website, and analysing performance to drive growth. The role involves close collaboration with marketing, merchandising, design and DevOps teams to optimise site performance, enhance the customer journey and increase online sales.
Key Responsibilities
- Website Management: Oversee daily operations of the French e-commerce site, ensuring accurate promotions, product listings, SEO and translations.
- Trading: Support the online trading plan to boost revenue and conversion.
- Content Localisation: Translate and adapt content, product descriptions, and campaigns into fluent French, ensuring accuracy in terminology, spelling, and currency, while meeting local compliance standards.
- Sales & Performance Tracking: Monitor KPIs (traffic, conversion, AOV, sales, etc.), preparing reports with actionable insights using GA4 and HotJar.
- Marketing Coordination: Partner with digital marketing teams to deliver campaigns, SEO initiatives, newsletters and paid media tailored to the French market.
- Customer Journey Optimisation: Identify and implement improvements to UX, checkout and overall customer experience.
- Competitor Analysis: Benchmark competitor activity to uncover opportunities for growth and differentiation.
- Collaboration: Partner with customer service teams to deliver a seamless experience for French-speaking customers and provide support for trade reviews in other regions as needed.
Requirements
- Fluent in French (native-level or equivalent) and English – both written and spoken.
- Proven experience in e-commerce management, preferably within fashion, jewellery, or luxury goods.
- Strong understanding of French online consumer behaviour and digital trends.
- Experience with CMS, e-commerce platforms (e.g., Shopify, Magento, or similar), and Google Analytics.
- Basic knowledge of SEO, PPC, and digital marketing principles.
- Excellent organisational skills with attention to detail and accuracy.
- Analytical mindset with ability to interpret data and drive improvements.
French E-commerce Executive employer: Neve Jewels Group
At Diamonds Factory, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration. Our commitment to employee growth is reflected in our tailored training programmes and opportunities for advancement within the luxury jewellery sector. Located in a dynamic environment, we provide our team with unique advantages, including access to industry-leading resources and a supportive atmosphere that fosters innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land French E-commerce Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially since Diamonds Factory is all about luxury and customer satisfaction. Tailor your answers to show how you fit into their world.
✨Tip Number 3
Show off your skills! If you’ve got experience with e-commerce platforms or analytics tools, be ready to discuss specific examples. Use data to back up your achievements and demonstrate how you can drive growth for the French site.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Diamonds Factory.
We think you need these skills to ace French E-commerce Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the French E-commerce Executive role. Highlight any relevant e-commerce management experience, especially in fashion or luxury goods, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for e-commerce and how your background makes you a perfect fit for Diamonds Factory. Don’t forget to mention your fluency in French and English!
Showcase Your Analytical Skills:Since the role involves tracking KPIs and analysing performance, be sure to include examples of how you've used data to drive improvements in past roles. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team at Diamonds Factory!
How to prepare for a job interview at Neve Jewels Group
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially in the luxury sector. Understand how online trading works and be ready to discuss strategies that could boost revenue for Diamonds Factory's French website.
✨Fluency is Key
Since the role requires fluent French, practice speaking and writing in French before the interview. Be prepared to demonstrate your language skills, especially when discussing technical terms related to e-commerce and customer experience.
✨Show Off Your Analytical Skills
Familiarise yourself with tools like Google Analytics and HotJar. Be ready to talk about how you've used data to drive improvements in past roles. Bring examples of KPIs you've tracked and how they influenced your decisions.
✨Collaboration is Crucial
This role involves working closely with various teams. Think of examples from your past experiences where you successfully collaborated with marketing, design, or customer service teams. Highlight how teamwork led to improved outcomes.
