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- Tasks: Drive digital marketing strategies and optimise paid media for a luxury jewellery brand.
- Company: Join Austen & Blake, a forward-thinking jewellery brand redefining modern luxury.
- Benefits: Enjoy flexible hours, hybrid working, and comprehensive healthcare benefits.
- Why this job: Be part of a fast-growing team where your ideas truly matter.
- Qualifications: 2-3 years in digital media, with a knack for performance marketing.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Neve Jewels Group is a UK-headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.
Austen & Blake is a premium jewellery brand offering bespoke and made-to-order engagement rings, wedding rings, and fine jewellery. Known for its design expertise, personal consultations, and craftsmanship, Austen & Blake serves customers through a combination of digital touchpoints and physical showrooms. This role supports Austen & Blake’s continued global growth, with a strong focus on performance marketing across English-speaking markets.
Neve Values
- Celebrate the Moment – We honour life’s milestones by creating meaningful, joy-filled jewellery experiences
- Customer-Centric Approach – Every decision starts with our customer, delivering personalised service at every step
- Earn Trust and Respect – We build trust through honesty, care, and respect in all relationships
- Experience-Led Innovation – We blend tradition and innovation to enhance every jewellery experience
- Empathy for People and Planet – We act with compassion, sourcing ethically and operating sustainably
About the Role
Reporting to the E-commerce Manager, the Digital Media Specialist will help define, implement, and optimise the paid media strategy to grow Austen & Blake as part of the Neve Jewels Group. This is a hands-on, performance-driven role with ownership of day-to-day execution across paid channels, supporting the evolution of Austen & Blake from a successful business into a global brand. This role suits someone who thrives in a fast-paced, evolving environment and enjoys building structure, process, and clarity where it does not yet exist.
How you’ll contribute / what you’ll be doing
- Paid Media Strategy and Performance
- Support the planning, execution, and optimisation of paid media strategy across Paid Search, Paid Social, and emerging channels
- Monitor total online and offline performance and guide teams daily to improve digital marketing outcomes
- Optimise bid strategies, creative performance, product feeds, ad copy, and account structures
- Own day-to-day campaign planning and execution to drive revenue growth and efficient COA
- Support the expansion and scaling of Paid Social in collaboration with internal teams and agencies
- Campaign and Creative Management
- Own the creative workflow, ensuring briefs to design and copy teams are clear, accurate, and timely
- Coordinate campaigns across internal teams and external partners
- Provide performance feedback on creative and copy to improve tone of voice, messaging, and conversion
- Review PPC ad copy regularly to ensure brand alignment, seasonality relevance, and consistency with site updates
- Collaboration and Brand Growth
- Work closely with SEO teams to build a strong Total Search partnership
- Collaborate with agencies and internal stakeholders to support the evolving Austen & Blake brand direction
- Partner with development teams to identify and resolve technical issues impacting campaign performance
- Work cross-functionally with Digital, Design, CRM, PPC, Retail, and international teams to ensure alignment
- Reporting, Analytics and Insight
- Track and manage paid media spend monthly to monitor COA and inform strategy
- Develop clear, insightful reporting to communicate performance and opportunities
- Support the Digital Marketing Manager in establishing consistent performance tracking across agencies and in-house teams
- Use data and insight to translate findings into actionable improvements
What success looks like
- Consistent improvement in paid media performance across revenue, efficiency, and growth metrics
- Clear ownership and accountability for paid media execution and optimisation
- Strong collaboration across internal teams and external partners
- Improved clarity, structure, and process across paid media operations
- Paid media activity that supports Austen & Blake’s global brand growth ambitions
Where this role might not be a good match / What this role isn’t
- This is not a purely strategic or hands-off role
- This role is not suited to someone uncomfortable managing day-to-day campaign performance
- This is not a role for those who prefer fixed processes in slow-moving environments
- This is not a position with narrow channel ownership without cross-functional collaboration
Requirements / Who we’re looking for
- 2–3 years of hands-on digital media experience, ideally within SEM for retail or e-commerce
- Strong understanding of digital marketing KPIs with the ability to turn insight into action
- Experience managing large-scale budgets across multiple geographies
- Proficiency in platforms such as Google Ads, Meta Ads, and keyword tracking tools
- Experience working with external agencies and international teams
- Working knowledge of GA4, Looker Studio, or equivalent analytics tools
- Familiarity with project management tools such as Asana
- Strong written and verbal communication skills
Benefits / What we offer
- Join a fast-growing business where your contributions matter and your ideas are valued
- Work in a supportive, transparent environment that encourages innovation and excellence
- Hybrid working based from our Hatton Garden office
- Flexi hours – start between 8am and 10am, finish between 4pm and 6pm
- Comprehensive Vitality private healthcare
- An extra day of leave for your birthday
- Access to Perkbox discounts and wellbeing benefits
- 25 days annual leave plus bank holidays
- Enhanced maternity and paternity leave
Next steps
If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by interviews with the hiring manager and selected stakeholders. You’ll receive feedback after each stage. Due to high application volumes, we can only respond to shortlisted candidates.
We are an equal opportunity employer and encourage applications even if you don’t meet every requirement.
Our Commitment to Diversity and Inclusion
Austen & Blake is committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate based on gender, race, colour, religion, age, disability, belief, sexual orientation, or marital status.
Discover more about life at Austen & Blake by following our LinkedIn page and social channels.
Digital Media Specialist employer: Neve Jewels Group
Contact Detail:
Neve Jewels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Media Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is especially important for a Digital Media Specialist role where creativity and results matter.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially around customer-centric approaches and performance marketing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Neve Jewels Group family.
We think you need these skills to ace Digital Media Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Media Specialist role. Highlight your experience in digital media, especially in SEM for retail or e-commerce, and show how you align with our values at Neve Jewels Group.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to illustrate your success in optimising paid media strategies and driving revenue growth.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll be one step closer to joining our dynamic team at Austen & Blake!
How to prepare for a job interview at Neve Jewels Group
✨Know Your Digital Media Inside Out
Make sure you brush up on your knowledge of digital media strategies, especially in paid search and social. Be ready to discuss specific campaigns you've worked on, the KPIs you tracked, and how you optimised performance. This shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to drive decisions in past roles. Bring examples of reports you've created or insights you've derived from analytics tools like GA4 or Looker Studio. This will demonstrate your ability to turn data into actionable strategies, which is crucial for the role.
✨Emphasise Collaboration
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Highlight any experiences where you coordinated with design, SEO, or external agencies to achieve a common goal. This will show that you can thrive in a cross-functional environment.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your understanding of the brand and its goals. For instance, inquire about their current challenges in paid media or how they measure success across different channels. This shows your genuine interest in the role and the company.
