Copywriter Mat Cover

Neve Jewels Group is a UK headquartered, digital‑first jewellery company redefining modern luxury through made‑to‑order design, ethical craftsmanship, and global e‑commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.

About our Brand

Here at Diamonds Factory, we’re all about making those all important milestones matter. With over 15 years of experience in the jewellery industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now. This role is dedicated exclusively to the Diamonds Factory brand.

About the Role

We are looking for an experienced Copywriter to join our London head office to build on the rapid growth of Diamonds Factory. This new role will give the opportunity to an excellent copywriter to work across all digital functions and offline marketing too. Working closely alongside the Digital Marketing Team, this role will be pivotal in communicating to the customer who we are and what we stand for as the business continues its rapid expansion both locally and internationally. This is a unique, and very exciting opportunity to help continue to shape and develop the brand’s tone of voice and comms!

How you’ll contribute

• Copywriting and content creation mainly for our website but assisting with stores, social media, and press.
• Act as a brand guardian for the Diamonds Factory tone of voice.
• Continuing to help shape the brand’s identity with compelling, customer‑focused messaging.
• Writing SEO friendly product descriptions for various categories across the website.
• Creating and optimising key messaging on the website on new/existing pages.
• Liaising with our PR/SEO agency to support the yearly strategy.
• Ensure that work is organised to ensure all deadlines are met.
• Work closely with the CRM and Graphics team on weekly newsletters.
• Strengthen the Diamonds Factory brand position, and help build brand recognition and growth through a consistent tone of voice.
• Taking on various creative briefs, and managing your workload effectively.
• Lead the development of brand communications, acting as a resource across the team.
• Take a commercial, sales driven approach and consider customer mindset seasonally and regionally.
• Use customer insights to tailor copy at market level.
• Create and continue our level of copy consistency, whilst maintaining the quality and accuracy of copy across all touchpoints.
• Edit various pieces of copy when required.

Who we’re looking for

• Around 3‑4 years of copywriting/content management experience.
• Good hands on knowledge of SEO and Semrush.
• Outstanding written English, communication, and presentation skills.
• Highly organised and flexible.
• Knowledge of Asana, or other similar project management systems.
• A can‑do attitude, and always looking for solutions.
• Previous experience working in the luxury industry is preferred.
• Knowledge of diamonds and diamond jewellery is preferred but not required.
• Excellent communication and presentation skills.

You’ll be a great fit if you are/have

• Proactive.
• Collaborative team player.
• Great communication skills, verbal and written.
• Ability to work to tight deadlines and accuracy are essential.
• Have a sense of urgency and ability to deal swiftly with changing needs and briefs.
• Passion and desire for learning and growth.

What we offer

• Join a fast‑growing business where your contributions matter and your ideas are valued.
• Work in a supportive, transparent environment that encourages innovation and excellence.
• Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office and 2 days working from home.
• Flexi hours – start your day between 8am and 10am, then finish between 4pm and 6pm.
• Comprehensive Vitality private healthcare, offering access to high quality medical support and wellness benefits.
• Enjoy your birthday, with an extra day of leave to celebrate.
• Access to Perkbox for exclusive discounts, rewards, and wellbeing benefits to help you make the most of your work‑life balance.
• 25 days annual leave + bank holidays.
• Enhanced maternity and paternity leave entitlements.

Next steps

If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by a round of interviews with the hiring manager and selected stakeholders. Throughout the process, you’ll receive feedback following each round of interview(s) with regular updates on how the recruitment process is going. Please bear with us, we do receive a large volume of applications, and unfortunately, we’re only able to respond to candidates who have been shortlisted. We’re an equal opportunity employer; if you don’t meet every requirement, we still encourage you to apply.