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For Companies At a Glance
- Tasks: Manage and optimise the Neutonic DTC website for better performance and user experience.
- Company: Neutonic is a rapidly growing nootropic energy brand with a strong market presence.
- Benefits: Enjoy competitive salary, performance bonuses, and a fast-paced, agile work culture.
- Why this job: Be part of a dynamic team shaping a leading DTC experience in the wellness space.
- Qualifications: 3-5 years in e-commerce management with strong analytical and UX skills required.
- Other info: Work remotely or in London, with direct access to founders and senior leadership.
The predicted salary is between 36000 - 60000 £ per year.
Neutonic is a fast-growing, nootropic energy brand founded by leading creators Chris Williamson and James Smith. Launched just 18 months ago, we’ve already sold over 3 million cans through our DTC site and Amazon in the UK and USA, and we’re growing month on month. Our mission is simple: to help people think clearly, focus better, and get more done — without the crash. We create clean, functional products that combine research-backed nootropics with great taste and convenience.
The Opportunity
We’re hiring a E-Commerce Manager to take ownership of the Neutonic website and drive its performance. This is a UK-based role for someone who lives and breathes high-converting online stores — someone who knows how to translate traffic into sales, spot drop-off points, and work with designers and developers to create an exceptional user experience. The website has dual warehouse connections, and serves customers around the world. You’ll be responsible for leading the day-to-day running and strategic optimisation of our DTC store, working closely with our creative team, engineering partners, and growth leads.
Key Responsibilities
- Own and manage the day-to-day performance of the Neutonic DTC website
- Optimise site layout, functionality, and user experience to improve conversion and retention
- Track and analyse site data (Shopify, GA4, Hotjar, etc.) to identify opportunities and friction points
- Brief and collaborate with designers and developers to ship UX, CRO, and functionality improvements
- Own testing roadmap across landing pages, PDPs, checkout flow, and navigation
- Coordinate product drops, limited runs, and seasonal changes across the site
- Work cross-functionally with marketing and operations to ensure the site reflects launches, campaigns, inventory, and messaging
- Monitor key ecommerce metrics (CVR, AOV, bounce rate, LTV) and build regular reports for the wider team
Must-Have Experience
- 3–5+ years managing high-performing e-commerce websites in CPG. Must be selling 100k a month plus.
- Strong knowledge of CRO, site performance analytics, and ecom design best practices
- Deep experience with Shopify (or equivalent), Klaviyo, GA4, and testing tools like Hotjar or Posthog
- Highly analytical with strong attention to detail and UX intuition
- Experience managing projects with designers and developers
- Ability to work fast, prioritise clearly, and communicate with clarity
Further Ideal Experience
- Worked in early-stage or high-growth DTC brands
- Experience with nootropics, wellness, or functional beverage
- Background in performance marketing, SEO, or onsite funnel strategy
- Familiarity with custom Shopify builds
Why Join Neutonic
- Join a brand with proven momentum and a high-profile audience
- Backed by two of the most influential names in the creator and performance space
- Competitive salary, performance bonuses and more
- Opportunity to own and shape the digital product experience from the ground up
- Work with an agile, ambitious team where execution is fast and impactful
- Direct access to founders and senior commercial leadership
- Fast-paced, no-red-tape culture where experimentation is encouraged
- Long-term opportunity to build and scale a leading DTC experience in the functional space
E-Commerce Manager employer: Neutonic
Contact Detail:
Neutonic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Manager
✨Tip Number 1
Familiarise yourself with Neutonic's product lineup and their unique selling points. Understanding the brand's mission and how their products stand out in the market will help you demonstrate your passion and alignment with their goals during discussions.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive e-commerce performance in previous roles. Be ready to discuss specific metrics you've improved, such as conversion rates or average order value, and how you achieved those results.
✨Tip Number 3
Network with professionals in the DTC and e-commerce space, especially those who have experience with Shopify and CRO. Engaging with industry peers can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 4
Prepare to discuss your experience with cross-functional collaboration. Highlight instances where you've worked closely with marketing, design, and development teams to enhance user experience and drive sales, as this is crucial for the E-Commerce Manager role at Neutonic.
We think you need these skills to ace E-Commerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing e-commerce websites, particularly in the CPG sector. Emphasise your achievements in driving sales and improving conversion rates.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and how your skills align with Neutonic's mission. Mention specific tools you’ve used, like Shopify or GA4, and how you've successfully optimised user experiences in the past.
Showcase Analytical Skills: Provide examples of how you've tracked and analysed site data to identify opportunities for improvement. Highlight any metrics you've improved, such as conversion rates or average order value, to demonstrate your impact.
Demonstrate Collaboration Experience: Mention any experience working cross-functionally with teams such as marketing and operations. Highlight projects where you collaborated with designers and developers to enhance user experience and site functionality.
How to prepare for a job interview at Neutonic
✨Know Your E-Commerce Metrics
Familiarise yourself with key e-commerce metrics such as conversion rate, average order value, and bounce rate. Be prepared to discuss how you've used these metrics in previous roles to drive performance improvements.
✨Showcase Your Analytical Skills
Highlight your experience with analytics tools like Shopify, GA4, and Hotjar. Be ready to provide examples of how you've tracked and analysed site data to identify opportunities for optimisation.
✨Demonstrate Your UX Intuition
Discuss your understanding of user experience best practices and how you've collaborated with designers and developers to enhance site functionality. Share specific instances where your input led to improved user engagement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential drop-off points in the customer journey and how you would address them to improve conversion rates.
