At a Glance
- Tasks: Lead project teams to implement behaviour change and nurture client relationships.
- Company: Join a dynamic team at NLI, focused on improving organisational behaviour.
- Benefits: 14-month contract with opportunities for professional development and a supportive work culture.
- Other info: We're committed to diversity and ensuring our team reflects our communities.
- Why this job: Make a real impact by driving meaningful change in diverse organisations.
- Qualifications: Experience in client management and leading large-scale learning programmes.
The predicted salary is between 51750 - 63250 £ per year.
Are you excited about using science and research to improve organisational and leadership behaviour?
Have you been thrilled to work on a variety of talent management programmes in large organisations? Do you thrive in a fast-paced, high-growth environment?
If yes, please read on!
We’re looking for an energised and driven individual who is client-centric, curious about company dynamics, and experienced in implementing learning solutions to join the NLI EMEA Client Experience Team in this senior maternity-cover role.
The position is a 14-month contract starting in December 2026.
- Here’s a glimpse into your day-to-day
- You’ll be leading project teams from plan to execution to help clients sustain and embed the behaviour change we have created.
- You’ll build and nurture strong relationships across all levels - from your internal project teams to key client sponsors - securing the buy-in necessary to drive meaningful change.
- You’ll partner with clients to implement our programmes in a way that fits their culture.
- You’ll be advising our clients based on our research and the experience that you bring of having managed large-scale projects in learning.
- You’ll adapt materials to accommodate client needs with an eye towards measuring their return on investment.
- You’ll be a natural people leader driving the implementation of the Client Experience strategy and line managing CX team members.
- You’ll partner with our global team to learn our methodology.
- You’ll support the professional development of your team members.
To join our hard-working, detail-oriented, hands-on team as an Engagement Manager, here’s the experience we need you to bring with you:
- Leading calls with external clients including C-suite members
- Contributing to client proposals in the pre-sale phase
- Leading and rolling out large scale programmes to a variety of organisations using your demonstrable client management skills
- Managing multiple programs within one client and across multiple clients
- Commercial astuteness
- Experience working with learning products and solutions
- Here’s a bit about who you are
- High positive energy with a ‘can do’ and growth mindset
- You have credible advisory or consulting experience and are at ease working with a diverse group of clients across sectors
- Driven to find solutions! Solving problems energises you
- Proactive client-centred approach - with a focus on anticipating the client needs
- You’re a confident communicator and presenter, with outstanding attention to detail while keeping the big picture in sight.
- Keen to drive the development of a small team
- You’re a great listener- hearing the unspoken and identifying client and stakeholder needs.
If the above describes you and who and where you want to be, we want to hear from you!
Email careers-emea@neuroleadership. com with your CV and cover letter.
PS - We know our hiring process is thorough, and we truly appreciate the time and energy you put into it. It’s designed to ensure we’re the perfect fit for each other.
PPS - NLI is more than an equal opportunity employer.
We’re actively focused on expanding and diversifying our applicant pool to ensure our team represents the diverse range of our communities and clients
Client Engagement Manager in City of London employer: NeuroLeadership Institute
Join a dynamic and innovative team that values your contributions as a Business Development Operations professional. With a strong focus on metrics and personal growth, we offer a collaborative work culture that encourages creativity and initiative, all while providing opportunities for career advancement in a remote-first environment. Our commitment to employee development and a supportive atmosphere makes us an exceptional employer in the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Client Engagement Manager in City of London
✨Leverage Your Network
Tap into your existing network in corporate circles—friends, former colleagues, or even acquaintances from industry events. A temporary role often isn't widely advertised, so having someone inside a company like NeuroLeadership Institute can give you the inside scoop or even a referral.
✨Stay Alert for Short-term Opportunities
Many corporate leadership roles are filled during peak business cycles or project launches. Keep your eyes peeled for announcements or staffing needs from companies like NeuroLeadership Institute; they might be looking for temporary support during busy times.
✨Showcase Your Flexibility
In temporary roles, adaptability is key. When you're chatting with potential employers, emphasise your ability to quickly adjust to new challenges and demands. Highlight specific instances where you've successfully managed change or stepped into new projects on short notice.
✨Join Corporate Management Forums
Get involved in online corporate management forums or local business groups. Networking in these spaces can help you discover temporary opportunities as well as gather insights about industry trends. Plus, being active in these communities can help you establish yourself as a knowledgeable candidate when applying to places like NeuroLeadership Institute.
We think you need these skills to ace Client Engagement Manager in City of London
Some tips for your application 🫡
Highlight Your Leadership Experience:For a role in corporate leadership management, it’s crucial to emphasise your past leadership experiences. Mention specific projects where you led teams or initiatives, detailing the outcomes and skills you developed. This shows that you understand what it takes to guide a team and deliver results.
Show Your Adaptability for Temporary Roles:Since this is a temporary position, employers will be looking for someone who can hit the ground running. In your cover letter, explain why you're interested in a temporary role at NeuroLeadership Institute and how your previous experience equips you to adapt quickly to new challenges.
Include Relevant Certifications:If you have any certifications in project management, team leadership, or similar areas, definitely include them in your CV. These credentials can set you apart from other applicants, showing you’re not just qualified but also committed to your professional growth.
Tailor Your CV to the Company Culture:Take some time to research NeuroLeadership Institute's values and leadership style. Adjust your CV language and examples to reflect their culture, demonstrating that you're not only a good fit for the job itself but for the organisation as a whole. This adds a personal touch that can really make your application stand out.
How to prepare for a job interview at NeuroLeadership Institute
✨Show Off Your Leadership Stories
For a temporary role in corporate leadership management, we want to hear your stories! Think of specific examples where you’ve led teams or projects successfully, particularly under tight deadlines or challenging situations. This isn't just about what you did, but how your actions positively impacted the team or the business.
✨Be Ready for Situational Questions
Expect situational interview questions where you'll need to demonstrate your problem-solving and decision-making skills. Think of common scenarios in corporate settings, like managing a conflict or implementing a new strategy, and practice articulating your thought process and outcomes. This will help show off your ability to navigate corporate complexities.
✨Talk Strategy, Not Just Tasks
In a temporary leadership role, understanding the bigger picture is crucial. Brush up on strategic management principles and be prepared to discuss how you can quickly adapt and contribute to the company's objectives. Consider how you would initiate change or drive efficiency within a limited time frame—this will show that you're ready to hit the ground running!
✨Demonstrate Flexibility and Adaptability
Given the temporary nature of this position, we need to see how adaptable you are! Think of examples where you've had to adjust your leadership style or approach based on team dynamics or company culture. We want to know how you can blend in quickly while still making an impact during a short-term engagement.
