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- Tasks: Support paediatric psychology services by managing enquiries and coordinating cases efficiently.
- Company: NeuroKids, a specialist service for children with complex needs.
- Benefits: Remote/hybrid work, competitive salary, and a stable part-time role.
- Why this job: Make a difference in children's lives while honing your organisational skills.
- Qualifications: Previous admin experience and strong attention to detail required.
- Other info: Join a supportive team focused on delivering high-quality care.
The predicted salary is between 16000 - 18000 £ per year.
We are recruiting an Administrator to support the delivery of specialist paediatric psychology services at NeuroKids. A key role ensuring cases are set up accurately and process smoothly from enquiry through to delivery.
Contract: Permanent, part-time (20 hours per week)
Location: Remote / Hybrid (Horizon Business Park, Braintree, Essex)
Salary: £16,000 – £18,000 per annum (depending on experience)
About NeuroKids: NeuroKids is a specialist paediatric psychology service supporting children and young people with complex neurodevelopmental, neurological and emotional needs across the UK. We work closely with families, case managers, solicitors, and multidisciplinary teams, providing formulation-led, needs-based support across assessment, therapy and rehabilitation.
About the Role: We are seeking a highly organised and reliable Administrator to support the delivery of both treatment and medico-legal services within NeuroKids. This role focuses on process, coordination, and documentation, ensuring that cases are accurately set up, well-managed, and progress efficiently from enquiry through to delivery. The postholder will work closely with the Clinical Lead and Service Manager, supporting the administrative processes that underpin service delivery.
Key Responsibilities:
- Log all new enquiries on the database
- Set up cases and maintain accurate records
- Upload and organise documentation
- Send Request for Support forms, consent forms, and Terms & Conditions
- Monitor and chase return of documentation
- Ensure all required information is received prior to case progression
- Book and confirm appointments
- Send appointment confirmations and links
- Maintain accurate scheduling records
- Format reports in line with templates
- Implement clinician-directed amendments
- Distribute final reports to relevant parties
- Respond to routine queries
- Support the Service Manager with case coordination
Essential Skills and Experience:
- Previous administrative experience
- Excellent organisational skills and strong attention to detail
- Strong written communication skills
- Ability to manage multiple tasks efficiently
- Confident using digital systems
Desirable:
- Experience in healthcare, education, or clinical settings
- Experience working with case management or service-based systems
- Experience supporting structured processes or compliance requirements
Role Fit: This role is well suited to individuals who:
- Enjoy working in structured, process-driven roles
- Take pride in accuracy, organisation, and attention to detail
- Are confident managing multiple tasks and ensuring nothing is missed
- Prefer a non-clinical role supporting service delivery
- Are seeking a stable, longer-term administrative position
Please note: This is a non-clinical role. The postholder will not provide advice, interpret clinical information or be involved in clinical decision making.
To apply, please send your CV and a short covering statement to Dr Sally Robinson.
Administrator in Newcastle upon Tyne employer: NeuroKids Ltd
Contact Detail:
NeuroKids Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the field, especially those connected to NeuroKids. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research NeuroKids and their services. Show us you’re genuinely interested in supporting paediatric psychology – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating how your skills match the role of an Administrator, especially around organisation and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience and showcases your organisational skills. We want to see how you can bring your attention to detail to the role, so don’t hold back on those relevant experiences!
Craft a Compelling Covering Statement: Your covering statement is your chance to shine! Use it to explain why you're the perfect fit for the Administrator role at NeuroKids. Be sure to mention your passion for supporting service delivery and how your skills align with our needs.
Show Off Your Digital Skills: Since we’re all about efficiency, make sure to highlight your confidence in using digital systems. Whether it's databases or scheduling tools, let us know how you've used tech to streamline processes in your past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at NeuroKids Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role at NeuroKids. Familiarise yourself with their services and how administrative support plays a crucial part in delivering those services. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or maintained accurate records. Be ready to discuss specific tools or systems you've used to stay organised, as this will demonstrate your capability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and attention to detail. Think about situations where you had to handle enquiries, manage documentation, or coordinate appointments. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for case management, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.