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- Tasks: Support paediatric psychology services by managing enquiries and coordinating cases efficiently.
- Company: NeuroKids, a specialist service for children with complex needs.
- Benefits: Flexible remote/hybrid work, competitive salary, and a supportive team environment.
- Why this job: Make a difference in children's lives while developing your administrative skills.
- Qualifications: Previous admin experience and strong organisational skills required.
- Other info: Perfect for detail-oriented individuals seeking a stable, non-clinical role.
The predicted salary is between 16000 - 18000 £ per year.
We are recruiting an Administrator to support the delivery of specialist paediatric psychology services at NeuroKids. A key role ensuring cases are set up accurately and process smoothly from enquiry through to delivery.
Contract: Permanent, part-time (20 hours per week)
Location: Remote / Hybrid (Horizon Business Park, Braintree, Essex)
Salary: £16,000 – £18,000 per annum (depending on experience)
About NeuroKids: NeuroKids is a specialist paediatric psychology service supporting children and young people with complex neurodevelopmental, neurological and emotional needs across the UK. We work closely with families, case managers, solicitors, and multidisciplinary teams, providing formulation-led, needs-based support across assessment, therapy and rehabilitation.
About the Role: We are seeking a highly organised and reliable Administrator to support the delivery of both treatment and medico-legal services within NeuroKids. This role focuses on process, coordination, and documentation, ensuring that cases are accurately set up, well-managed, and progress efficiently from enquiry through to delivery. The postholder will work closely with the Clinical Lead and Service Manager, supporting the administrative processes that underpin service delivery.
Key Responsibilities:
- Log all new enquiries on the database
- Set up cases and maintain accurate records
- Upload and organise documentation
- Send Request for Support forms, consent forms, and Terms & Conditions
- Monitor and chase return of documentation
- Ensure all required information is received prior to case progression
- Book and confirm appointments
- Send appointment confirmations and links
- Maintain accurate scheduling records
- Format reports in line with templates
- Implement clinician-directed amendments
- Distribute final reports to relevant parties
- Respond to routine queries
- Support the Service Manager with case coordination
Essential Skills and Experience:
- Previous administrative experience
- Excellent organisational skills and strong attention to detail
- Strong written communication skills
- Ability to manage multiple tasks efficiently
- Confident using digital systems
Desirable:
- Experience in healthcare, education, or clinical settings
- Experience working with case management or service-based systems
- Experience supporting structured processes or compliance requirements
Role Fit: This role is well suited to individuals who:
- Enjoy working in structured, process-driven roles
- Take pride in accuracy, organisation, and attention to detail
- Are confident managing multiple tasks and ensuring nothing is missed
- Prefer a non-clinical role supporting service delivery
- Are seeking a stable, longer-term administrative position
Please note: This is a non-clinical role. The postholder will not provide advice, interpret clinical information or be involved in clinical decision making.
To apply, please send your CV and a short covering statement to Dr Sally Robinson at .
Locations
Administrator in Devon, Exeter employer: NeuroKids Ltd
Contact Detail:
NeuroKids Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to NeuroKids. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for administrative roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed multiple tasks in the past. This will demonstrate that you're the perfect fit for the structured role at NeuroKids.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the NeuroKids team.
We think you need these skills to ace Administrator in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience and showcases your organisational skills. We want to see how you can bring your attention to detail to the role, so don’t hold back on those relevant experiences!
Craft a Compelling Covering Statement: Your covering statement is your chance to shine! Use it to explain why you're the perfect fit for the Administrator role at NeuroKids. Be sure to mention your passion for supporting service delivery and how you can help keep everything running smoothly.
Show Off Your Digital Skills: Since this role involves using digital systems, make sure to mention any relevant software or tools you’re familiar with. We love tech-savvy applicants who can hit the ground running and help us streamline our processes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows us you’re keen to join the NeuroKids team!
How to prepare for a job interview at NeuroKids Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role at NeuroKids. Familiarise yourself with the key responsibilities like case setup, documentation, and coordination. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experience where you successfully managed multiple tasks or maintained accurate records. Be ready to discuss how you ensure nothing slips through the cracks.
✨Familiarise Yourself with Digital Systems
As the job involves using digital systems for case management, brush up on any relevant software or tools you’ve used before. If you have experience in healthcare or service-based systems, be sure to highlight that during your interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the support structure, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.