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- Tasks: Support paediatric psychology services by managing enquiries and coordinating cases efficiently.
- Company: NeuroKids, a specialist service for children with complex needs.
- Benefits: Flexible remote/hybrid work, competitive salary, and a supportive team environment.
- Why this job: Make a difference in children's lives while developing your administrative skills.
- Qualifications: Previous admin experience and strong organisational skills required.
- Other info: Perfect for detail-oriented individuals seeking a stable, non-clinical role.
The predicted salary is between 16000 - 18000 £ per year.
We are recruiting an Administrator to support the delivery of specialist paediatric psychology services at NeuroKids. A key role ensuring cases are set up accurately and process smoothly from enquiry through to delivery.
Contract: Permanent, part-time (20 hours per week)
Location: Remote / Hybrid (Horizon Business Park, Braintree, Essex)
Salary: £16,000 – £18,000 per annum (depending on experience)
About NeuroKids: NeuroKids is a specialist paediatric psychology service supporting children and young people with complex neurodevelopmental, neurological and emotional needs across the UK. We work closely with families, case managers, solicitors, and multidisciplinary teams, providing formulation-led, needs-based support across assessment, therapy and rehabilitation.
About the Role: We are seeking a highly organised and reliable Administrator to support the delivery of both treatment and medico-legal services within NeuroKids. This role focuses on process, coordination, and documentation, ensuring that cases are accurately set up, well-managed, and progress efficiently from enquiry through to delivery. The postholder will work closely with the Clinical Lead and Service Manager, supporting the administrative processes that underpin service delivery.
Key Responsibilities:
- Log all new enquiries on the database
- Set up cases and maintain accurate records
- Upload and organise documentation
- Send Request for Support forms, consent forms, and Terms & Conditions
- Monitor and chase return of documentation
- Ensure all required information is received prior to case progression
- Book and confirm appointments
- Send appointment confirmations and links
- Maintain accurate scheduling records
- Format reports in line with templates
- Implement clinician-directed amendments
- Distribute final reports to relevant parties
- Respond to routine queries
- Support the Service Manager with case coordination
Essential Skills and Experience:
- Previous administrative experience
- Excellent organisational skills and strong attention to detail
- Strong written communication skills
- Ability to manage multiple tasks efficiently
- Confident using digital systems
Desirable:
- Experience in healthcare, education, or clinical settings
- Experience working with case management or service-based systems
- Experience supporting structured processes or compliance requirements
Role Fit: This role is well suited to individuals who:
- Enjoy working in structured, process-driven roles
- Take pride in accuracy, organisation, and attention to detail
- Are confident managing multiple tasks and ensuring nothing is missed
- Prefer a non-clinical role supporting service delivery
- Are seeking a stable, longer-term administrative position
Please note: This is a non-clinical role. The postholder will not provide advice, interpret clinical information or be involved in clinical decision making.
To apply, please send your CV and a short covering statement to Dr Sally Robinson at .
Locations
Administrator in Basingstoke, Hampshire employer: NeuroKids Ltd
Contact Detail:
NeuroKids Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching NeuroKids and understanding their mission. Tailor your responses to show how your skills align with their needs, especially in terms of organisation and attention to detail.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your previous administrative experience and how it relates to the role at NeuroKids.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the NeuroKids team.
We think you need these skills to ace Administrator in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience and showcases your organisational skills. We want to see how you can bring your attention to detail to the role, so don’t hold back on those relevant experiences!
Craft a Compelling Covering Statement: Your covering statement is your chance to shine! Use it to explain why you're the perfect fit for the Administrator role at NeuroKids. Be sure to mention your passion for supporting service delivery and your ability to manage multiple tasks efficiently.
Show Off Your Digital Skills: Since we’re all about using digital systems, make sure to highlight any experience you have with case management or service-based systems. We love candidates who are confident in navigating technology, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us without any hiccups, and we can’t wait to hear from you!
How to prepare for a job interview at NeuroKids Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role at NeuroKids. Familiarise yourself with their services and how administrative support plays a crucial part in delivering those services. This will help you demonstrate your genuine interest and show that you’re the right fit for the team.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. Be ready to discuss how you prioritise tasks and ensure nothing slips through the cracks.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle specific situations. For instance, think about how you would manage a situation where documentation is missing or an appointment needs to be rescheduled. Practising these scenarios can help you respond confidently during the interview.
✨Communicate Clearly and Confidently
Strong written communication skills are essential for this role, so practice articulating your thoughts clearly. During the interview, be concise and direct in your answers, and don’t hesitate to ask for clarification if you don’t understand a question. This shows that you’re engaged and willing to communicate effectively.